Jaguar Insurance & Accident Assistance is no longer an active Feefo customer
Displaying all 156 reviews
MA
Matthew
Feefo Verified
7 years ago
What Matthew said about Jaguar Insurance & Accident Assistance:
Jaguar insurance's services were very good, they were very helpful and kept me informed during the process of the repair work to my car. All of the staff I spoke with were very friendly and helpful.
0
Share
DA
David
Feefo Verified
7 years ago
Uploaded media
View all media (1)
What David said about Jaguar Insurance & Accident Assistance:
Awful! car windows scratched but not their fsult
Dont scratch my windows next time. Working on rear bumper but came back with arrows scratched into glass on drivers door. Of course its not their fault and I cant prove they weren't there! Not...
Read more
Anwen L
Jaguar Insurance & Accident Assistance
7 years ago
Many thanks for your feedback. We’re very sorry that you weren’t satisfied with the service you received from Jaguar Excess Protect. We have looked into your claim and have spoken to our Customer Experience Team who have advised that the repairers did not carry out any work to the windows due to the repair being to the bumper - they would have required all windows to be shut whilst in the Bodyshop due to the paint/dust. It has been advised that the scratch looks like something has got caught in the window seal and this resulted in the window being scratched when closed. We value your feedback and are always looking for ways to improves our services.
0
Share
PR
Praveen
Feefo Verified
7 years ago
What Praveen said about Jaguar Insurance & Accident Assistance:
Excellent smooth hassle free
0
Share
AI
Ainsley
Feefo Verified
7 years ago
What Ainsley said about Jaguar Insurance & Accident Assistance:
First class
First class.
Made the whole experience plesent.
0
Share
DE
Derek
Feefo Verified
Southampton
7 years ago
What Derek said about Jaguar Insurance & Accident Assistance:
Great Service
The service was very efficient throughout with staff keeping me informed at all stages and were always very courteous. I was contacted to check if there were any lingering affects from the accident...
Read more
0
Share
NE
Neil
Feefo Verified
7 years ago
What Neil said about Jaguar Insurance & Accident Assistance:
Excellent service
My accident repair and insurance claim were dealt with with minimal input from me and I was kept updated on progress.
0
Share
ST
Stephen
Feefo Verified
7 years ago
What Stephen said about Jaguar Insurance & Accident Assistance:
Jaguar Insurance wouldn't Insure my 8 month old F-Type!
Jaguar recently moved from the underwriter Allianz to a panel of insurers, as a consequence they would no longer insure my F-Type (less than a year old) as it didn't have a tracker fitted. My wife's...
Read more
0
Share
ST
Steven
Feefo Verified
7 years ago
What Steven said about Jaguar Insurance & Accident Assistance:
Don't believe the hype
Was advised at the start of the process not to worry about anything, they would take care of it. When it came to trying to get the money they changed their mind and told me I had to go through a long...
Read more
0
Share
Trusted Customer
Feefo Verified
7 years ago
I found everyone, understanding and helpful. With everything being sorted quickly, with no fuss.
0
Share
CD
Claire D.
Feefo Verified
Wallingford
7 years ago
What Claire D. said about Jaguar Insurance & Accident Assistance:
I couldn't beleive the top level of service and not even insured by Jaguar.
Second to none Customer Service from start to finish. Everything done from repairs, claim against 3rd party and a like-for-like replacement car delivered with in 36 hours.Cannot knock it.
Slight...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
