The trip was exhausting. Extra time &/or days needed at several locations. Although we had been warned, we found it annoying that so many central experiences of the trip were 'extras', and the free...
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Nick
Insight Vacations
8 years ago
Thank you for sharing all this information with us. We would like you to know that we have passed your thoughts and suggestions onto our Team here who is always in the look-out for ways to improve each and every one of our escorted tours. In the meantime, we thought it would be a good opportunity to address a couple of the issues you raised within your feedback today. Since you felt that our itinerary went a little too fast for you, you may want to try some of our other tour styles such as our Easy Pace for example. Having said that, have you seen our Easy Pace Russia itinerary? Here, you spend at least three nights at each destination. Concerning our hotel in Moscow, our Team has selected this property for its superb service and amazing river and city views. Despite this, we would like you to know that we have passed your comments onto our Operations team for a revision. Once more, thank you for letting us know what were some of the things that you would like to see done differently – we are always here to listen and take everything you have to say on board.
I was booked into the wrong hotel at first night. The toilets in morocco were unacceptably filthy. The medina in fes was Revolting and the carpet salesmen overbearing. Also I did not go on tour to be...
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Product reviews
Date of purchase: 13/05/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
I believe I completed a comprehensive evaluation at the completion of the tour which should suffice. It was my fifth Insight vacation and the previous four were excellent. This one was somewhat...
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Product reviews
Date of purchase: 20/05/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
This vacation was booked to celebrate of 50 years of marriage our high expectations were more than met. Thank you!
Product reviews
Date of purchase: 08/05/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
yes, the whole experience was great, our tour director was excellent in every single way, very organized and pleasant, the food was mainly good when offered, the hotels were good, with the exception...
I never had any worries about scheduling or the level of all that was offered. We were treated so very well and gave us a wonderful variety of options. I would use Insight again and would recommend...
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Product reviews
Date of purchase: 19/05/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
James did an excellent job of taking care of everyone, even thou some of the group were continually late. This tour had too many days in one night stops. I would have liked more time in Sweden and...
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Product reviews
Date of purchase: 14/05/2017
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Trusted Customer
Wagga Wagga NSW Australia
8 years ago
What Trusted Customer said about Insight Vacations:
As a loyal Globus travellor (13 tours since 2000), we have now changed to Insight: better guides, better transfers, tipping taken care of, better optional.
The Tour Director, Ben Scott was fantastic, as was Syd, our driver. We were less than impressed with the accommodations, however. These were not up to Insight standards. We realized we were in the...
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Nick
Insight Vacations
8 years ago
Our staff is always there to greet you with a smile and take care of all the details for you. We will let both of them know that they made your holiday in Scotland a very memorable one! On a different note, we are sorry to learn that you did not care for some of the hotels we hand-picked for you on this itinerary. Like you said, in smaller towns our choices can be limited, but we always choose from among the best available. Having said that, we are open to your ideas and thank you for the suggestion you put forward - we have made a note of this. Look forward to seeing you again, and you can definitely travel with us also via rail or cruise.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.