Sorry but we booked for a continuous 22 day holiday Heritage of France. What we got was 2 tours linked together imperfectly. The first tour director was fabulous, the second was hopeless. To break up...
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Dale
Insight Vacations
8 years ago
At Insight vacations, we want our guests to be able to discover France in a way the suits their individual needs. Therefore, we provide multiple variations of our featured tours that suit our guests’ unique preferences and availability. Having said that, it saddens us to learn that you felt you were unable to bond with your fellow explorers who joined the tour at a later stage. So, we have forwarded your comments to our Operations and Product Development teams to help improve our guests’ experiences going forward. Nevertheless, we are delighted that you enjoyed the selection of sights on your itinerary, and hope to ****** you on another exciting journey in the future.
Product reviews
Date of purchase: 08/07/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
The first line of customer service is the tour guide. Ours was so professional, so concerned with making this experience as wonderful as possible.
Product reviews
Date of purchase: 16/07/2017
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Trusted Customer
NSW Australia
8 years ago
What Trusted Customer said about Insight Vacations:
Our tour guide Darren Munslow was so full of information he had answers for anything we asked. George our driver the way he kept that coach clean and his driving was amazing the way he drove that...
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Product reviews
Date of purchase: 04/07/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Had more inclusions
Dale
Insight Vacations
8 years ago
As our guests’ feedback is fundamental to the improvement of our experiences; we have passed your comments along to our Operations and Product Development teams for their consideration. Nevertheless, we hope that you left your time in the British Isles with many wonderful memories.
Product reviews
Date of purchase: 12/07/2017
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Trusted Customer
8 years ago
Provide a more flexible transfer operation
Dale
Insight Vacations
8 years ago
While our shuttle services try to reflect the bulk of our guests’ arrivals and departures, we appreciate that you feel they could be more flexible and have forwarded these comments to our Operations Team for their consideration. Additionally, while smaller coaches may be used in particular destinations, we do make sure to enforce regular comfort stops on travelling days for our guests’ well-being. Nonetheless, please allow us to apologise for any discomfort that you encountered on the tour. Furthermore, we truly hope to have the chance to demonstrate to you our dedication to providing our guests with the very best experiences, in the future.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.