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INNOVO Reviews | Customer Service Reviews for https://www.feefo.com/reviews/innovo | Feefo

Displaying all 110 reviews

Trusted Customer

3 years ago

Date of purchase: 18/10/2021

Everything about this product is as advertised. Came quickly, nicely packaged, easily understood directions and put to work right away. I've only used for a week, but will persist as most comments...

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Janet L Lacava

3 years ago

Date of purchase: 18/10/2021

What Janet L Lacava said about INNOVO:

They are as advertised. Very happy.

Comfy socks, like them much.

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Trusted Customer

3 years ago

Date of purchase: 14/10/2021

I've only used it one week. I hope it's working.

I've only used it for one week. I hope it's working.

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Trusted Customer

3 years ago

Date of purchase: 14/10/2021

Difficult to figure out correct size-

I received shorts that are WAY too large. That is the inly reason I am giving them 3 stars- I havent interacted with customer service yet- so I wont know if they deserve an edit on the review yet….

Christina

INNOVO

3 years ago

Hi there Thank you for taking the time to leave a review. One of customer care team will contact you today and arrange a size exchange to a smaller size. Kind regards Christina

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Trusted Customer

3 years ago

Date of purchase: 14/10/2021

So far worth the money

Called to ask a few questions, person answering, was pleasant and informative. Received device in 4 days.

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Shari Rosaaen

3 years ago

Date of purchase: 14/10/2021

What Shari Rosaaen said about INNOVO:

Very easy to order, it arrived very quick. Packaging was excellent. Instructions are easy to use.

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Trusted Customer

3 years ago

Date of purchase: 14/10/2021

There needs to be petite sizes, for people like me that are shorter

I am please with the product but the pants were way to big.

Christina

INNOVO

3 years ago

Hi thereThank you for taking the time to leave a review. The shorts do not need to be a tight fit to work and due to the patented Multi-path technology you should NOT experience any contractions on your legs or thighs, the primary feeling should be on your buttocks initially. From when you start to increase the intensity you should feel a tingling sensation and as you increase it further you will feel a tightening on your buttocks and then once you get to the therapeutic intensity you feel a lifting, tightening in between your legs.I will ensure one of customer care team reach out to you to today, to ensure you are experiencing the above sensations. If for any reason you do not experience these sensations, we will happily arrange a size exchange.Kind regardsChristina

Trusted Customer

3 years ago

I stand by my original comments. The pants are not designed for short waisted people. I have to roll the waist to get the the pads in the correct position. Also I did not receive the $100 promo. Can you credit my account?

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Trusted Customer

3 years ago

Date of purchase: 14/10/2021

Not really happy here

Pants are wrong size, too large even though I measured and went by their size chart, legs to long and loose, called to tell them I felt NOTHING on legs, she told me they will be fine and work the...

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Christina

INNOVO

3 years ago

Hi there Thank you for taking the time to leave a review. The shorts do not need to be a tight fit to work and due to the patented Multi-path technology you should NOT experience any contractions on your legs or thighs, the primary feeling should be on your buttocks initially. From when you start to increase the intensity you should feel a tingling sensation and as you increase it further you will feel a tightening on your buttocks and then once you get to the therapeutic intensity you feel a lifting, tightening in between your legs. I will ensure one of customer care team reach out to you to today, to ensure you are experiencing the above sensations. If for any reason you do not experience these sensations, we will happily arrange a size exchange. Kind regards Christina

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Trusted Customer

3 years ago

Date of purchase: 14/10/2021

I have not received my refund and it was received there 5 business days ago. They promise three days. Also I would not have purchased had it been clear it’s not safe for someone with MS. At this...

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Christina

INNOVO

3 years ago

Hi there My apologies for the delay in processing the refund, I have reached out to our customer care team and the refund is being processed today and you can expect it to show in your bank within 5 business days. Kind regards Christina

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Trusted Customer

3 years ago

Date of purchase: 05/10/2021

Easy and innovative

Customer service was wonderful I had some questions the first time I used Innovo and they were so helpful and friendly and professional.

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About INNOVO

Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.

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07881345562

Unit 10, Oranmore Business Park, Galway, H91V298, Ireland

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