How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ID Mobile Reviews

https://www.idmobile.co.uk

EXCELLENT

62%

service satisfaction

91%

delivery satisfaction

82%

recommends

Service

4.2

Product

4.3

342

498

ratings over the past year

Displaying all 117,975 reviews

William

Feefo Verified

GBR

6 days ago

Satisfied with delivery

Recommends

What William said about ID Mobile:

All OK and as expected. Quite simple, easy to set up and get started after leaving my previous provider...

Product reviews

Date of purchase: 25/08/2026

Trusted Customer

Feefo Verified

6 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 25/08/2026

Trusted Customer

Feefo Verified

6 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 25/08/2026

Amera

Feefo Verified

GBR

6 days ago

Dissatisfied with delivery

Does not recommend

Dissatisfied with service

Product reviews

Date of purchase: 25/08/2026

Patrycja

Feefo Verified

GBR

6 days ago

Satisfied with delivery

Does not recommend

What Patrycja said about ID Mobile:

Purchase online was easy, no delivery needed as all happened online and it was virtual SIM card. For some time I didn’t know what was happening as there was no email to actually advise the time...

Product reviews

Date of purchase: 21/08/2026

Trusted Customer

Feefo Verified

6 days ago

Satisfied with delivery

Recommends

Great

Product reviews

Date of purchase: 25/08/2026

Andy

Feefo Verified

GBR

6 days ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 21/08/2026

GARETH

Feefo Verified

GBR

6 days ago

Satisfied with delivery

Recommends

Dissatisfied with service

What GARETH said about ID Mobile:

Ordering, recieving and activating the SIM was easy and straightforward it's the dealing with problems that pulled it down from a probable 5 stars

Product reviews

Date of purchase: 20/08/2026

Shelley

Feefo Verified

GBR

7 days ago

Satisfied with delivery

Recommends

Satisfied with service

What Shelley said about ID Mobile:

Very pleased with my experience with ID

Date of purchase: 24/08/2026

DIANE

Feefo Verified

GBR

7 days ago

Satisfied with delivery

Recommends

What DIANE said about ID Mobile:

It was a few weeks ago no, so my recollection has faded already!

Product reviews

Date of purchase: 18/08/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

ID Mobile Reviews

id-sim-only-dealsMore reviews of this productView product websiteNo improvement in quality or speed but is more cost effective :)

id-sim-only-dealsMore reviews of this productView product website

id-sim-only-dealsMore reviews of this productView product website

id-sim-only-dealsMore reviews of this productView product websiteGood plans but customer service is awful. You ask for one thing and they do another causing more issues and errors. Trying to close an account or even get a replacement e-sim is a nightmare. They...Read more

id-sim-only-dealsMore reviews of this productView product websiteSwap of mobile provider meant to happen on 27th of the month. Where actually mobile started working prior to that and I was charged by two providers for a week of service, while in that period again...Read more

id-sim-only-dealsMore reviews of this productView product website

id-sim-only-dealsMore reviews of this productView product websiteiD Mobile is an excellent network provider. It is ideal for the amount of data use that I use per month, as well as the calls and texts. I most certainly will not be going back to any other network...Read more

id-sim-only-dealsMore reviews of this productView product websiteThe SIM deal itself is excellent. Dealing with iD is very difficult. I changed my previous SIM to a different data package not realising that this meant I had started a new contract which I do not...Read more

id-sim-only-dealsMore reviews of this productView product websiteNot sure if it wasn't me not reading things properly; but there was an overlap with the end of the iD Mobile package it was replacing, so the first bill was way higher than anticipated.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?