Identifying what the upgrade options was not 100% intuitive but once started the process was clear.
Product reviews
Date of purchase: 26/08/2026
0
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CA
Cameron
Feefo Verified
GBR
5 days ago
Satisfied with delivery
Recommends
What Cameron said about ID Mobile:
Was already an ID mobile customer so this was an upgrade.
The prices was quick and simple.
Product reviews
Date of purchase: 26/08/2026
0
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Trusted Customer
Feefo Verified
5 days ago
Satisfied with delivery
Does not recommend
Very informative with set up
Product reviews
Date of purchase: 22/08/2026
0
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AR
ARTURO
Feefo Verified
GBR
5 days ago
Satisfied with delivery
Recommends
What ARTURO said about ID Mobile:
Great deal
Product reviews
Date of purchase: 26/08/2026
0
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RO
ROB
Feefo Verified
GBR
5 days ago
Satisfied with delivery
Recommends
Satisfied with service
What ROB said about ID Mobile:
Changeover from 2 year 🆔 deal on buying a phone to SIM only just happening this month. Yet to see if transition to new monthly price goes smoothly.
Product reviews
Date of purchase: 22/08/2026
0
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FL
FLO
Feefo Verified
GBR
5 days ago
Satisfied with delivery
Recommends
What FLO said about ID Mobile:
Everything was done online and was very straightforward, couldn’t fault them. Emails followed with clear next steps and it’s good value for money.
Product reviews
Date of purchase: 22/08/2026
0
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Trusted Customer
Feefo Verified
6 days ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 25/08/2026
0
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Trusted Customer
Feefo Verified
6 days ago
Satisfied with delivery
Recommends
Satisfied with service
Product reviews
Date of purchase: 21/08/2026
0
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Trusted Customer
Feefo Verified
6 days ago
Dissatisfied with delivery
Does not recommend
Dissatisfied with service
Poor signal issue contacted so many times over the phone call agent agreed to refund one month charge but not refunded any amount so disappointed with service and poor signal
Zero customer service...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.