Merchant Logo
Rated
Excellent

67%

service satisfaction

93%

delivery satisfaction

86%

recommends

Service
4.3
/5
Product
4.5
/5

5

4

3

2

1

7,610

1,592

518

302

1,010

11,032

ratings over the past year

Displaying all 118,590 reviews
AL
ALLAN
Dunstable
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Product reviews

0
Share
GR
GRAHAM
Hertfordshire
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Does not recommend

Product reviews

0
Share
FE
Fernando
5 months ago
Date of purchase: 01/12/2024

Dissatisfied with delivery

Recommends

Dissatisfied with service

Product reviews

0
Share
AN
Andy
Burnley
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Satisfied with service

What Andy said about ID Mobile:
Best signal for me in my area. I can get 5g at my work.
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Satisfied with service

Sim card delivered before christmas as a gift, i managed to lose it before wrapping it. Easy and hassle free to organise a replacement.
Product reviews

0
Share
KI
Kim
Cumbria
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

What Kim said about ID Mobile:
Good choice of sim only contracts. Bought for a teenager, very good value. Am able to cap the monthly spend so no nasty surprises- great 👍.
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Excellent
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 27/11/2024

Dissatisfied with delivery

Does not recommend

Dissatisfied with service

Poor customer service, ID Mobile cancelled my order without warning two weeks ago and I still haven’t had the refund for my handset yet (despite me chasing twice).
0
Share
Trusted Customer
5 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Very efficient all done over the app, great value and benefits keep this up!
Product reviews

0
Share
About ID Mobile
We’re a network that cares about doing the things that really matter, brilliantly. No fluff. Just the good stuff!
Read all
1 Portal Way Acton, London, W3 6RS, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About ID Mobile
We’re a network that cares about doing the things that really matter, brilliantly. No fluff. Just the good stuff!