Merchant Logo
Rated
Excellent

67%

service satisfaction

93%

delivery satisfaction

86%

recommends

Service
4.3
/5
Product
4.5
/5

5

4

3

2

1

7,942

1,645

537

320

1,055

11,499

ratings over the past year

Displaying all 118,589 reviews
SA
Santiago
Telford
11 months ago
Date of purchase: 02/06/2024

Satisfied with delivery

Recommends

Satisfied with service

What Santiago said about ID Mobile:
The whole process was really quick. And setting it up was really straightforward. I needed my customer number and they provided it to me over the chat really quick. Very efficient and friendly...

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Product reviews

0
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VA
Valon
London
3 months ago
Date of purchase: 22/10/2024

Satisfied with delivery

Recommends

Satisfied with service

Product reviews

0
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Trusted Customer
4 months ago
Date of purchase: 17/11/2024

Dissatisfied with delivery

Does not recommend

Dissatisfied with service

Appalling customer service, if you can call it that, will have to go through 3 online chats waiting at least 40 mins each before can chat to a representative thats held to the weird anti customer...

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1
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Trusted Customer
4 months ago
Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Product reviews

0
Share
KE
Keira
Northampton
4 months ago
Date of purchase: 28/11/2024

Satisfied with delivery

Recommends

0
Share
Trusted Customer
4 months ago
Date of purchase: 03/10/2024

Satisfied with delivery

Recommends

Good company, straight forward and easy to deal with
Product reviews

0
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Trusted Customer
6 months ago
Date of purchase: 29/10/2024

Satisfied with delivery

Recommends

Satisfied with service

Product reviews

0
Share
BR
Brent
Nottingham
4 months ago
Date of purchase: 06/10/2024

Satisfied with delivery

Recommends

What Brent said about ID Mobile:
I'd mobile has been great for me over the years.
Product reviews

0
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KE
Kevin
Ilford
5 months ago
Date of purchase: 29/11/2024

Satisfied with delivery

Does not recommend

Dissatisfied with service

What Kevin said about ID Mobile:
Not very customer focused.
1
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Trusted Customer
5 months ago
Date of purchase: 23/11/2024

Satisfied with delivery

Does not recommend

Dissatisfied with service

Awful customer service full of lies - I will never deal with ID mobile again
1
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About ID Mobile
We’re a network that cares about doing the things that really matter, brilliantly. No fluff. Just the good stuff!
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1 Portal Way Acton, London, W3 6RS, United Kingdom
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About ID Mobile
We’re a network that cares about doing the things that really matter, brilliantly. No fluff. Just the good stuff!