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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,640

786

139

58

94

7,717

ratings over the past year

Displaying all 50,365 reviews
TC
Trusted Customer
12 years ago
Date of purchase: 27/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
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TC
Trusted Customer
Maidenhead
12 years ago
Date of purchase: 16/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
I was a little hesitant to buy an appliance online but did a bit of research…
I was a little hesitant to buy an appliance online but did a bit of research and Hughes had been recommended by other internet users and I was delighted with the service and price of the machine....

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TC
Trusted Customer
12 years ago
Date of purchase: 04/02/2013
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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TC
Trusted Customer
12 years ago
Date of purchase: 29/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

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0
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Trusted Customer
12 years ago
Date of purchase: 31/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

Delivery time longer than some other stores
Delivery time longer than some other stores
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TC
Trusted Customer
Suffolk
12 years ago
Date of purchase: 12/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

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Trusted Customer
Cambridge
12 years ago
Date of purchase: 20/11/2012
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Excellent service and great value
Excellent service and great value
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Trusted Customer
w sussex
12 years ago
Date of purchase: 15/11/2012
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
service
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Trusted Customer
12 years ago
Date of purchase: 19/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
I needed the TV to be delivered to another address and dont have transport so this…
I needed the TV to be delivered to another address and dont have transport so this was ideal. I was advised clearly about delivery and it was delivered as was stated. Excellent service.
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Trusted Customer
Ruislip
12 years ago
Date of purchase: 06/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.