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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,640

788

138

59

93

7,718

ratings over the past year

Displaying all 50,316 reviews
TC
Trusted Customer
Waterlooville
12 years ago
Date of purchase: 20/11/2012
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Good value, great service.
Good value, great service.
Product reviews

0
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Trusted Customer
ipswich suffolk
12 years ago
Date of purchase: 23/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Great service and information given when purchased .
Great service and information given when purchased .
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0
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Trusted Customer
Halesworth
12 years ago
Date of purchase: 28/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
I ordered online and the local shop contacted me within the hour to tell me that…
I ordered online and the local shop contacted me within the hour to tell me that they had one in stock. Our local Hughes shop in Halesworth is superb with excellent service. The only reason I...

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Trusted Customer
Leicester
12 years ago
Date of purchase: 16/01/2013
Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Hughes:
Delivery was not made on day that I requested. I received an email confirming the…
Delivery was not made on day that I requested. I received an email confirming the day of delivery but the TV arrived the day before which was not at all convenient.
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Trusted Customer
Stevenage
12 years ago
Date of purchase: 11/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Quick delivery. Product was in perfect condition.
Quick delivery. Product was in perfect condition.
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Trusted Customer
Diss
12 years ago
Date of purchase: 18/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Good prices from a local firm.
Good prices from a local firm.
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0
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Trusted Customer
Thetford
12 years ago
Date of purchase: 20/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

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0
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Trusted Customer
Crediton
12 years ago
Date of purchase: 11/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
It was a really good service.
It was a really good service.
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0
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Trusted Customer
west sussex
12 years ago
Date of purchase: 04/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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Trusted Customer
12 years ago
Date of purchase: 07/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Efficiency.
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0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.