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Direct Oil Reviews

Rated
Excellent

The easy way to order heating oil. It’s just us, our national heating oil network, and you.

Service
4.2
/5

5

4

3

2

1

320

73

32

26

52

503

ratings over the past year

Displaying all 2,870 reviews
Trusted Customer
26 days ago
Date of purchase: 27/04/2025
Don't rely of the order arriving when expected
Not good, order never arrived within the specified dates. Luckily came the next day but only after emails from me. I wonder if I still be waiting otherwise.
AC
Andrew Carrington
Congleton
26 days ago
Date of purchase: 22/04/2025
What Andrew Carrington said about Direct Oil:
Broken promises no communication
Diabolical I was promised my order was routed to be delivered that day3 times whe. Asked for a delivery date no response 3messagesl left unanswered I only found out I had a delivery by receiving...

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Trusted Customer
26 days ago
Date of purchase: 22/04/2025
Rang us in good time when the delivery was delayed.
Trusted Customer
26 days ago
Date of purchase: 27/04/2025
Great
Excellent service
GD
Graham Dando
Balsham Cambs
1 month ago
Date of purchase: 17/04/2025
What Graham Dando said about Direct Oil:
No problem Low price
Never had a problem with Direct Oil but have always got the lowest prices available. On line ordering simple and oil not charged until delivery complete.
Trusted Customer
1 month ago
Date of purchase: 15/04/2025
RH
Richard Hutchins
Camelford
1 month ago
Date of purchase: 12/04/2025
What Richard Hutchins said about Direct Oil:
Helpful
First rate service, excellent communication
KR
Ken Reid
Ledbury
1 month ago
Date of purchase: 09/04/2025
What Ken Reid said about Direct Oil:
Dreadful
Dreadful: delivery more than a week late and after much chasing. This is the second time in a row that the order has been screwed. The previous order was cancelled without notification when the...

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WL
William Lewis
Np117aw
1 month ago
Date of purchase: 10/04/2025
What William Lewis said about Direct Oil:
Delivery a problem.
Good prices but delivery delay can be up to 3 weeks. If you are on a budget you need to order 3 weeks in advance which can’t always be possible., especially if you only need the minimum quantity.
Trusted Customer
1 month ago
Date of purchase: 01/04/2025
Good Deals on Heating oil.
Good prices. Drivers and the staff very helpful.
About Direct Oil
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
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The Broadgate Tower, 20 Primrose Street, London, Greater London, EC2A 2RS, United Kingdom
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About Direct Oil
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.