Hotels.com US is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
The process is easy and so far no issues.
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Trusted Customer
Feefo Verified
13 years ago
I booked a room at the Embassy Suites, and my plans changed, so I tried to…
I booked a room at the Embassy Suites, and my plans changed, so I tried to cancel the reservation. Unfortunately, it wasn't possible because this hotel only takes cancellations 48 hours ahead. I wish...
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Trusted Customer
Feefo Verified
13 years ago
The photos, the guest ratings, the maps, the rewards system -- I don't plan a…
The photos, the guest ratings, the maps, the rewards system -- I don't plan a trip without hotels.com.
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Trusted Customer
Feefo Verified
13 years ago
It was easy to use and I had no problems booking a room
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Trusted Customer
Feefo Verified
13 years ago
This was not a valid reservation. This was for Relocation Training Class.
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Trusted Customer
Feefo Verified
13 years ago
.Excellent experience! Made the reservation at the last minute on the way into Freiberg on…
.Excellent experience! Made the reservation at the last minute on the way into Freiberg on the train. The hotel (Sonne Gasthof) was better than described, the price was very good and the people at...
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Trusted Customer
Feefo Verified
13 years ago
When they advertise a pool I expect to use the pool, it was not the…
When they advertise a pool I expect to use the pool, it was not the case they say when the pool is open or not and say its time to leave, even the hours said it should be open.
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Trusted Customer
Feefo Verified
13 years ago
Our favorite website, thank you for your continued excellence!
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Trusted Customer
Feefo Verified
13 years ago
I had requested a change in hotels. The representative was very professional and handled my request…
I had requested a change in hotels. The representative was very professional and handled my request quickly and with no problems.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
