Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Feefo Verified
13 years ago
The room shown and described had two queen beds which was suitable for a father…
The room shown and described had two queen beds which was suitable for a father and his sixteen year old daughter. After I booked and paid for the room, the description had changed to a single bed. ...
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Trusted Customer
Feefo Verified
13 years ago
after working on the website for an hour and having the price different from the…
after working on the website for an hour and having the price different from the final cost buy a significant amount I called and had an agent named Alex help me. He helped me book a whole new...
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Trusted Customer
Feefo Verified
13 years ago
Always been a fan of Hotels.com. Great customer service.
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Trusted Customer
Feefo Verified
13 years ago
Fast and easy
Very informative
Fast and easy
Very informative
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Trusted Customer
Feefo Verified
13 years ago
Always my go-to site for booking hotel reservations.
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Trusted Customer
Feefo Verified
13 years ago
easy book and cancel. also very convienience
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Trusted Customer
Feefo Verified
13 years ago
Fine
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Trusted Customer
Feefo Verified
13 years ago
I really appreciate the ease of booking, and being able to read both positive and negative…
I really appreciate the ease of booking, and being able to read both positive and negative comments that previous hotel guests have left -
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Trusted Customer
Feefo Verified
13 years ago
Always our 'go to' site for searching and booking hotel rooms...with our large family we…
Always our 'go to' site for searching and booking hotel rooms...with our large family we are traveling to visit grandchildren (or vice-versa) and the Rewards Program is a great added benefit!
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Trusted Customer
Feefo Verified
13 years ago
Gave us lots of choices and prices. We always read the reviews as well.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
