Hotels.com US is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
The representative has technical communications problems and my reservation ended up not being what I…
The representative has technical communications problems and my reservation ended up not being what I asked her about. I explicitly requested a NON-Accessible Deluxe King bed room and she got an...
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Trusted Customer
Feefo Verified
13 years ago
Once again they have proved to be extremely fast and get me just what I…
Once again they have proved to be extremely fast and get me just what I was searching for. Second time using Hotels.com and will use them again. I don't travel much but when I do it's nice to know I...
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Trusted Customer
Feefo Verified
13 years ago
quick, easy, painless and always good competitive price
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Trusted Customer
Feefo Verified
13 years ago
The customer serviceman, Joshua, was very polite, friendly and helpful despite the late hour. He…
The customer serviceman, Joshua, was very polite, friendly and helpful despite the late hour. He gave me a good oversight of my options and found the best way for me to book an additional night at...
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Trusted Customer
Feefo Verified
13 years ago
Did not talk to any service agent. Just looked up hotel on website and booked.
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Trusted Customer
Feefo Verified
13 years ago
Using hotels.com was efficent, easy and found me an affordable rate. I will be using…
Using hotels.com was efficent, easy and found me an affordable rate. I will be using it again if the need arises.
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Trusted Customer
Feefo Verified
13 years ago
You the best
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Trusted Customer
Feefo Verified
13 years ago
Quick & easy
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Trusted Customer
Feefo Verified
13 years ago
I was very pleased with transaction with Hotels .com.
I was very pleased with transaction with Hotels .com.
Trusted Customer
13 years ago
Excellent
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Trusted Customer
Feefo Verified
13 years ago
The people answering the phone at your 800 number were no help at all. I…
The people answering the phone at your 800 number were no help at all. I finally hung up & booked it myself on line. The problem was that I had to pay for the room & could not use my free night that...
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Trusted Customer
13 years ago
not very helpful if you have to call the 800 number
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
