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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER

Rated

Excellent

Service

4.3

/5

5

4

3

2

1

4,724

1,113

443

250

633

7,163

ratings over the past year

Displaying all 941,072 reviews

MK

Michael Kane

7 months ago

Date of purchase: 31/10/2024

What Michael Kane said about Hotels.com US:

Easy to understand and book

The website was clear and easy to understand. I would highly recommend it. My only issue was that I booked a room then realized it was nonrefundable so had to go back and rebook a fully refundable...

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0

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Trusted Customer

7 months ago

Date of purchase: 01/11/2024

For this booking there were plenty of good options near by our final destination which made it great.

0

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Trusted Customer

7 months ago

Date of purchase: 01/11/2024

user friendly and efficient

Very easy and fast to navigate, compare, make a decision and purchase in one quick sitting.

0

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DC

David Childs

7 months ago

Date of purchase: 01/11/2024

What David Childs said about Hotels.com US:

It was okay

0

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SB

Scott Bosso

7 months ago

Date of purchase: 01/11/2024

What Scott Bosso said about Hotels.com US:

Very simple and good information provided when making comparisons.

Made it simple and concise.

0

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Trusted Customer

7 months ago

Date of purchase: 31/10/2024

easy, convenient, map view.

0

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CU

Custo

7 months ago

Date of purchase: 01/11/2024

What Custo said about Hotels.com US:

I will never do business again with Hotels.com

A family emergency forced me to cancel less than 6 hours after booking. Hotels.com said I could not get refunded even though your policy is to refund if cancelation is within 24 hours. Hotels.com...

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0

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GB

Gary Burgi

7 months ago

Date of purchase: 29/10/2024

What Gary Burgi said about Hotels.com US:

Easy scheduling

Easy Peasy to schedule my stay after a Purdue basketball game. I have the app and it is the easiest way to arrange stays during trips.

0

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SS

Sidney Schmitz

7 months ago

Date of purchase: 29/10/2024

What Sidney Schmitz said about Hotels.com US:

Having to pay insurance to secure my reservation is maddening… if I’m paying hotels.com to book my room for no free cancellation then I should at least be assured I will have a room! How am I...

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0

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Trusted Customer

7 months ago

Date of purchase: 29/10/2024

Everything was efficient and accurate.

0

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About Hotels.com US

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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972-934-8400

5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States