Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Appeared to be US call center with little or no knowledge of UK
0
Share
Trusted Customer
Feefo Verified
13 years ago
The only problem I have is that when I check a hotel, I then get…
The only problem I have is that when I check a hotel, I then get lots of e-mails from Hotels.com in respect of my search which I find annoying.
0
Share
Trusted Customer
Feefo Verified
13 years ago
Good site
0
Share
Trusted Customer
Feefo Verified
13 years ago
Good customer service, clear and efficient
0
Share
Trusted Customer
Feefo Verified
13 years ago
User friendly website.
0
Share
Trusted Customer
Feefo Verified
13 years ago
Very easy to use
0
Share
Trusted Customer
Feefo Verified
13 years ago
It is annoying that hotels.com dont tell me which hotels don't particpate in the free…
It is annoying that hotels.com dont tell me which hotels don't particpate in the free night scheme and it is only after I have stayed in the hotel that it shows as a zero credit in my account.
0
Share
Trusted Customer
Feefo Verified
13 years ago
Easy to use and book.
0
Share
Trusted Customer
Feefo Verified
13 years ago
The map choice for seeing available hotels in a partuclar area is a brilliant and…
The map choice for seeing available hotels in a partuclar area is a brilliant and gets top marks.
The only negative feeling I get is from the poor cancellation policy which is a day earlier than the...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
