Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
There was a small glitch saying one of my hotels wasn't available after I had…
There was a small glitch saying one of my hotels wasn't available after I had entered all my card details to pay but it seems to have gone through ok.
I've used hotels.com before and been sure...
Read more
0
Share
Trusted Customer
Feefo Verified
13 years ago
Very good/ excellent.
0
Share
Trusted Customer
Feefo Verified
13 years ago
Reliable and good value
0
Share
Trusted Customer
Feefo Verified
13 years ago
Have used hotels.com many times and I like them but on the last two occasions…
Have used hotels.com many times and I like them but on the last two occasions I have used them my credit card has been cloned and used .
I have called the call centre and spoke with many different...
Read more
0
Share
Trusted Customer
Feefo Verified
13 years ago
Hotels.com is excellent and I tell all my global travelling sales colleagues to use hotels.com
0
Share
Trusted Customer
Feefo Verified
13 years ago
it is very good to be able to book with Hotels.com as they have a…
it is very good to be able to book with Hotels.com as they have a very large range of hotels with prices to suit all pockets
0
Share
Trusted Customer
Feefo Verified
13 years ago
Does what you'd expect a hotel booking site should.
0
Share
Trusted Customer
Feefo Verified
13 years ago
Speedy processing of hotel booking!
0
Share
Trusted Customer
Feefo Verified
13 years ago
The service I received was excellent... The member of staff that I dealt with today…
The service I received was excellent... The member of staff that I dealt with today gave me outstanding service and sorted out the booking for me that I had made in error.. She is a credit to your...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
