Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
Don't trust offered discounts
Managed to book but offered discount is a con. Search engine showed property eligible but when go to pay shows it isn't. Checked and conformed to all t&c. Chat help us a joke. They just refer you...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Very easy
Very easy to find what I wanted. Very happy with the result
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Trusted Customer
Hotels.com UK Verified
1 year ago
Excellent choice
Plenty of choice, easy website to navigate, always use them. Speedy confirmations.
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BN
Beverley Newton
Hotels.com UK Verified
Mid Wales
1 year ago
What Beverley Newton said about Hotels.com UK:
Online booking
Easy to use, good selection of hotels and room choices
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great booking
Was looking for a hotel close to London Gatwick to stay over night for an early flight. hotels.com Provided plenty to choose from with the loyalty scheme I have with them and my points I got a good...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Didn't have a choice
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PT
Peter Thompson
Hotels.com UK Verified
1 year ago
What Peter Thompson said about Hotels.com UK:
Angry
I tried to use a Tesco voucher as part of the process but ended up booking a room at full price and unable to cancel it cost me £188
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RS
Richard Slater
Hotels.com UK Verified
1 year ago
What Richard Slater said about Hotels.com UK:
App doesn't work, then contact centre tried to overcharge me
I had £40 OneKey cash I wanted to use towards a booking. However, every time I tried, the app logged me out. When I tried on laptop I saw I couldn't get the same "app only" price. So I live chatted a...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy efficient website
Good website
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Trusted Customer
Hotels.com UK Verified
1 year ago
Stay over
I recently booked a stay over in rochdale through the website .I found all information and pictures I required to decide where I would stay.the only problem I found was at check out I applied the new...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent