A tad old fashionned, receiving print outs in the post, but as their prices were £80 cheaper per person than Thomson, I can't complain too much :o) Very pleased that our request for a twin bed room...
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Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your feedback.
I do appreciate what you are saying about receiving print outs in the post, we are attempting to modernise this, by sending them by email. However we do get a lot of requests from customers who do prefer their documents are sent by post, as they do not have access to printers.
I am pleased you enjoyed the hotel, although it is a shame the weather was not too kind to you.
I do hope you consider booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
More information on transfers would have been helpful
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your feedback.
I do appreciate you telling us about your holiday, and I am so sorry that it didn't go smoothly due to conditions in the apartment and the food. I am pleased that the weather was beautiful and you enjoyed the beach and nightlife in Turkey.
I do hope you do consider us for future holidays and your next holiday is a more enjoyable one.
Kind regards
Jane
Holiday Hypermarket
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for taking the time to feedback.
I do appreciate you telling us about your holiday, and I am so sorry that it didn't go smoothly due to conditions in the apartment and the food.
At the time of booking you may have been advised to book online as this is were you will find our best prices and our sales advisors are not always able to match the online price.
If you would like us to look into any aspects of your holiday, please can you contact us at hhype.customerservices@holidayhypermarket.co.uk
Kind Regards,
Julie
Holiday Hypermarket are one of the best travel companys we have used on line .
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
I really appreciate your lovely comments, and your review on your accommodation and resort will be very useful.
Thank you so much for taking the time to tell us about your holiday, and look forward to you booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
poor airline chosen-small planet-10hour delay going out 3hours 20minutes coming back
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your feedback. I am sorry that you had delays on both of your journeys, which I can appreciate would be a disappointment to you.
I do hope you managed to enjoy Cyprus,and I hope the flights on your next holiday are prompt.
Kind regards
Jane
Holiday Hypermarket
Good Morning
Thank you for your feedback. I am happy that your received good customer service from us, and that your hotel in Majorca was lovely.
I am pleased you enjoyed your holiday, and that the weather was good.
I do hope you consider booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Once holiday booked paperwork emailed straight away very efficient service followed our by more information by post.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your comments. I am pleased that you received efficient service when booking on our website, and do hope you enjoyed your holiday in Costa Dorada.
I look forward to you booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Good Afternoon,
Thank you for your feedback. I am pleased you didn’t experience any problems when using our website. The hotel is a great choice and comes highly recommended from past guests and it sounds like you really enjoyed it. I do hope if you go back you will consider booking again with us.
Kind regards
David
Holiday Hypermarket
Thank you for your comments. It’s lovely to know you found our website easy to use when booking your holiday. The hotel is a very popular choice and I do hope you enjoyed all the facilities it has to offer. We do hope you will consider booking with us again for your next holiday.
Kind regards
David
Holiday Hypermarket
Good Afternoon,
Thank you for your feedback. I am pleased you were happy with the service we provided and we hope you enjoyed your holiday to the Costa De La Luz. We look forward to helping you with your next holiday soon.
Kind regards
David
Holiday Hypermarket
Overall good service.
Hard to tell which company we were flying with on the ticket.
When I requested twin beds the customer service team advised this may be possible. All beds were twin at the...
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Trusted Customer
12 years ago
Overall good service.
Hard to tell which company we were flying with on the ticket.
When I requested twin beds the customer service team advised this may be possible. All beds were twin at the apartment, they could have better accomodation knowledge.
Excellent weather and enought to do.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for your comments. I am pleased you were happy with the overall service we provided. We do relay on the tour operators for information on the accommodations and I’m sorry to hear you felt we didn’t provide enough knowledge. I do hope despite these issues you will consider booking with us again in the future.
Kind regards
David
Holiday Hypermarket
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.