very efficient and easy booking process.
The studio's are built on a hill and set in lovely gardens with a large swimming pool. Studios vary due to the slope they are built on but we were lucky....
Read more
Trusted Customer
12 years ago
very efficient and easy booking process.
Unfortunately ruined by transport issues. Departure delays both ways with Olympic Holidays. Homebound delay 8 hrs, stuck at airport for 5hrs, turning what should have been day flights into night flights arriving uk 6.30.a.m. No assistance given.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for your feedback. I am pleased you found the booking process easy to follow on our website. It sounds like you really enjoyed the resort you stayed in and you managed to venture out and about. It can be a hilly resort but this doesn’t seem to have spoilt your enjoyment. I was sorry to hear both your flights experienced a delay, I can understand how frustrating this can be. I hope despite this it won’t deter you from travelling to Greece again. I hope we can be of assistance again in the future for your next holiday.
Kind regards
David
Holiday Hypermarket
Good Morning,
Thank you for taking the time to write this review.
I'm really pleased you found our website easy to navigate. I will feed this information back to our web developers. Majorca has a well established resorts for families and it's great you managed to take full advantage on what the island has to offer!
I hope we can help you in booking your next holiday.
Kind regards,
Aaron Hall
Holiday Hypermarket
No problems from booking the holidays on line to getting home
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for writing this review.
I'm pleased you had a brilliant holiday and you found a resort which was "lovely, friendly and good prices" And you had an easy booking process.
I hope we can help you in booking your next holiday.
Kind regards,
Aaron Hall
Holiday Hypermarket
Easy to use, all paperwork arrived promptly. No problems just what you want when you book a holiday.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for taking time to review your recent holiday.
I'm really pleased your found a holiday good value for money.
I'm sorry to hear the bed was really hard. I hope this will not deter you in booking your next holiday with us.
Kind regard,
Aaron Hall
Holiday Hypermarket
Good Afternoon,
Thank you for taking the time in writing your review. I'm pleased you received a good service. I'm sorry to hear the hotel had lacked in entertainment, and was advertising a weekly barbeque when they didn't serve one during your stay. I do hope this didn't deter you from enjoying your holiday over all.
Hope we can assist you again in the near future.
Lynn
Holiday Hypermarket.
fine
- worst issue was extremely (unacceptably) loud music from the nightly entertainment that even if it were acceptable in the entertainment area was still very loud inside our room with all the...
Read more
Trusted Customer
12 years ago
fine
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for taking the time to send us feedback from your recent holiday with us. I am sorry to read you had some issues in resort. I understand how important it is to be able to relax whilst you are away and by the sounds of the entertainment provided you didn't really get much of an opportunity to do this.
I do hope these issues did not stop you from enjoying your time on holiday. We want to thank you for the honest review of this hotel as it gives future customers a first hand experience of going on holiday here so we are grateful for the information you have provided.
Although you raised the issues in resort we will also send your feedback to the hotel team for them to consider going forward.
I hope you have found booking with us was a positive experience and if there is anything we can do to help you further please do not hesitate to get in touch.
Good Afternoon,
Thank you for brilliant comments. I'm glad everything went to plan.
Hope we can assist you again in the near future.
Lynn
Holiday Hypermarket.
Good Afternoon,
Thank you for your brilliant comments. It is lovely to hear you had a great holiday apart from one of the bars on a night time, although you did find another bar that was reasonable. I'm pleased you received a great service.
Hope we can be of assistance to you in the near future.
Lynn
Holiday Hypermarket.
Good Morning
Thank you so much for taking the time to tell us about your holiday,
I am pleased you received good service from us. I do hope that despite the locals using your hotel causing the standards of service to drop, that you managed to enjoy your holiday in Dominican Republic.
I look forward to your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
The only problem we had was at the airport, we had to wait nearly 2hrs for transport to our hotel.The Cosmos rep wasn t very helpful!! Not the best start.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your comments.
I am sorry that you had issues with transfers to your hotel, on your arrival in Lanzarote, and that you didn't get much guidance from your rep. I do appreciate that this would have had an impact at the start of your holiday.
I am pleased your villa was spacious and the food was nice, despite having to walk it off to explore the resort.
I do hope you consider us for your next holiday.
Kind regards
Jane
Holiday Hypermarket
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.