Thank you for taking the time to feedback.
It sounds like you had a lovely time in Rhodes.
We look forward to helping you with your next holiday.
Kind Regards,
Julie
very good I would go back again the view from the front of hotel were beautiful
it is due for a refurbish at the end of the season
Trusted Customer
12 years ago
very good I would go back again the view from the front of hotel were beautiful
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for taking the time to feedback.
It sounds like you had a lovely time in Istria,
It is a shame you didn’t get to see everything.
Maybe you should plan your return.
Once again thank you for taking the time to feedback.
Kind Regards,
Julie
I was surprised in today's world of technology to receive tickets in the post rather than e-tickets - I was also surprised that we had to pay for seats together, the flight was awful and the plane...
Read more
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for replying with feedback from your recent holidays.
I am very sorry to read you had such a negative experience with the airline. We are dependent on tour operators delivering on their service promise to our customers. We do not deal with the airline direct but we can raise complaints direct with the tour operator. You can put your complaint in writing and we will certainly raise this direct with the tour operator.
If you would like to talk to a member of our Customer Service Team please call us on 0844 800 3199.
We had the worst holiday of our lives due mostly the problems we encountered with Holiday Hypermarket. Some things we booked and paid for weren't on our itenary and resulted us having problems with...
Read more
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for taking the time to send us the feedback from your recent holiday.
I am very sorry you experienced difficulties when contacting our customer service team. I have checked your booking and I can see the holiday was confirmed online and the extras you mentioned were not selected at the time of booking. We can usually add extras on after you have confirmed depending on the tour operators terms and conditions.
I am sorry on this occasion you were unable to upgrade the booking until you were in resort.
I am pleased that despite the issues you experienced you managed to enjoy the resort. I do hope this do not deter you from booking with us again in the future. We do have an excellent reputation for our customer service and I am very sorry you feel you did not receive it from us on this occasion.
Good afternoon,
Thank you so much for your lovely feedback.
I'm really pleased you enjoyed your holiday. The Jaz Mirabel Beach is a really high standard hotel. I've done the snorkeling before and diving, it was great! I hope we can help you in booking your next holiday away.
Kind regards,
Aaron Hall
Holiday Hypermarket
Holiday Hypermarket gave us just what we were looking for.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for your great feedback.
I'm really pleased you found what you were looking for and it's the best accommodation you've stayed in!
We will look forward in helping you out in booking your next holiday to Zante!
Kind regards,
Aaron Hall
Holiday Hypermarket
They where great no problems ! Booked it , packed it and went !!!
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for your brilliant feedback!
I'm really pleased you found the hotel spot on! I stayed here back in March an absolutely loved it and I have re-booked to go next March. The location really is a good advantage with this hotel and the Riu Palace next door.
I can't comment on CoCo Bongo as I didn't sample this.
I hope we can assist you in booking your next holiday away!
Kind regards,
Aaron Hall
Holiday Hypermarket
Good Afternoon,
Thank you for your great feedback!
I'm really please that you received a great service from us and got a great price!
The Riu Palace hotel resorts are really spectacular and I have no doubt you received a 1st class service in resort.
I hope we can help you in booking your next holiday away.
Aaron Hall
Holiday Hypermarket
bo9oking was very easy and all required documents came through without any problem
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for taking the time to write this review.
I'm really pleased you found the hotel lovely and the staff were really helpful.
Malta is a little gem! I think most people love returning once they've been.
I hope we can help you in booking your next holiday.
Kind regards,
Aaron Hall
Holiday Hypermarket
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.