How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hiscox Insurance Reviews

http://www.hiscox.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

167

16

2

1

4

190

ratings over the past year

Displaying all 3,904 reviews

Trusted Customer

Feefo Verified

14 years ago

Simple and effective on line process

0

Trusted Customer

Feefo Verified

14 years ago

I found the website and explanations on products was excellent. When i selected my product the web…

I found the website and explanations on products was excellent. When i selected my product the web pages were quick and easy to use. All in all a great service !

0

Trusted Customer

Feefo Verified

14 years ago

Excellent Service and fast turnaround.

0

Trusted Customer

Feefo Verified

14 years ago

user friendly. prompt quote. actioned quickly.

0

Trusted Customer

Feefo Verified

14 years ago

very easy to use, all set up in a matter of minutes.

0

Trusted Customer

Feefo Verified

14 years ago

No probs whatsoever

0

Trusted Customer

Feefo Verified

14 years ago

Signing up was surprisingly easy. It would have been nice to have an abridged version of…

Signing up was surprisingly easy. It would have been nice to have an abridged version of the contract outlining the bits people are interested in, such as 'situations where you wouldn't pay'. It...

0

Trusted Customer

Feefo Verified

14 years ago

Efficient, easy to understand and excellent website

0

Trusted Customer

Feefo Verified

14 years ago

Good web interface, reasonable explanation of options online. Useful recalculate function for "what if?" considerations.…

Good web interface, reasonable explanation of options online. Useful recalculate function for "what if?" considerations. Competitive quote.

0

Trusted Customer

Feefo Verified

14 years ago

easy to use and understand

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo