How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hiscox Insurance Reviews

Displaying all 3,905 reviews

Trusted Customer

Feefo Verified

14 years ago

Easy website to use, clear explanation, efficient.

Trusted Customer

Feefo Verified

14 years ago

I had to visit on three separate days before I successfully received a quote. Had the…

I had to visit on three separate days before I successfully received a quote. Had the website not been recommend3ed to me as the best for teachers and tutors I would have taken by business elsewhere!

Hiscox Insurance

14 years ago

Good morning Ms Barwell, Many thanks for choosing Hiscox for your business insurance, as well as taking the time to leave your feedback. In order to look into the difficulties that you have experienced, it would be very helpful if you could let me know which day(s) you visited our website, your type of computer (PC, Mac, Tablet, Phone etc.) and your internet browser. Many thanks. Annabel Venner Marketing Director

Trusted Customer

Feefo Verified

14 years ago

My online application was seriously miscalculated.

Hiscox Insurance

14 years ago

Thank you for your feedback, we are always keen to understand where we can improve our service and products. Could you provide me with some more detail regarding the issue you encountered with your online application and then I will ensure that it is investigated further. Annabel Venner Marketing Director

Trusted Customer

Feefo Verified

14 years ago

Info seemed straightforward and understandable.

Trusted Customer

Feefo Verified

14 years ago

quote dealt with quickly and efficiently

Trusted Customer

Feefo Verified

14 years ago

only 2 slight quibbles - I thought id opted for annual payments and ended up…

only 2 slight quibbles - I thought id opted for annual payments and ended up with monthly ones, and - dont like the idea that the policy is continuous and i have to cancel with you, I would prefer...

Trusted Customer

Feefo Verified

14 years ago

It was all there! Policy active in minutes and the only delay was my changing…

It was all there! Policy active in minutes and the only delay was my changing my mind over which cover to have. Navigation was great and system was very efficient.

Trusted Customer

Feefo Verified

14 years ago

Easy to use system, very helpful.

Trusted Customer

Feefo Verified

14 years ago

Being a poor online user I struggled a trifle but got there in the end. I…

Being a poor online user I struggled a trifle but got there in the end. I think a one page,one line summary of each point in the policy would be helpful with the detailed points on following pages.

Trusted Customer

Feefo Verified

14 years ago