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Hiscox Insurance Reviews

Displaying all 3,905 reviews

Trusted Customer

Feefo Verified

14 years ago

Excellent and efficient. Very pleased

Trusted Customer

Feefo Verified

14 years ago

Very helpful service. I asked for the documents to be rushed over to me and…

Very helpful service. I asked for the documents to be rushed over to me and the man on the phone was only too happy to help.

Trusted Customer

14 years ago

Pretty simple, hope I never have to find out about making a claim!

Trusted Customer

Feefo Verified

14 years ago

Very easy to get a quote, & anyone I made contact with was very helpful…

Very easy to get a quote, & anyone I made contact with was very helpful & knowledgeable. Seems like a very professional company from what I've experienced so far.

Trusted Customer

Feefo Verified

14 years ago

Hiscox take the pain out of buying insurance. They have helped me to scope out…

Hiscox take the pain out of buying insurance. They have helped me to scope out what I need and then they provide it. What more could you want from an insurer.

Trusted Customer

Feefo Verified

14 years ago

It was a very easy process,web quote easy to do. phone answered quickly by a…

It was a very easy process,web quote easy to do. phone answered quickly by a human when I called to set up payment. Same good service when I called to change payment bank account (I hadn't got a...

Trusted Customer

Feefo Verified

14 years ago

Really straightforward to set up my new insurance. Excellent website

Trusted Customer

Feefo Verified

14 years ago

Very straightforward

Trusted Customer

Feefo Verified

14 years ago

Didn't state insurance policy wasn't suitable until 2 weeks after start date.

Hiscox Insurance

14 years ago

I do apologise for the amount of time it took to contact you to discuss the details of your policy in this instance. This falls below our service levels, and I have been in contact with the Operations Manager. I understand that after a call with one of our agents it became apparent that the policy you had recently purchased would not provide you with cover. We strive to deliver a great customer experience and so will be reviewing the questions on our website to ensure the specifics of cover limitations are clear. Annabel Venner Marketing Director

Trusted Customer

Feefo Verified

14 years ago