Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,153

249

77

41

87

2,607

ratings over the past year

Displaying all 29,107 reviews
Trusted Customer
11 years ago
Date of purchase: 31/03/2014
Would have been better if let me know earlier than at arrival that two species…
Would have been better if let me know earlier than at arrival that two species were not available
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 31/03/2014
first delivery expected didn't arrive until 7 days later having spent the weekend on the…
first delivery expected didn't arrive until 7 days later having spent the weekend on the back of a parcelforce truck and looked dried out and tired. Hedges direct was helpful but Parceforce let them...

Read all
Merchant Logo
Hedges Direct Ltd
Hedges Direct Ltd
11 years ago
Thank you for taking the time to provide your feedback it is most appreciated. Having reviewed our records I understand the initial order we despatched was for reasons we have ben unable to identify delayed in transit by our carriers. During this delay we despatched further plants to you free of charge. I'm not clear which of the deliveries your comments relate to although given your feedback should any of the plants we supplied not prosper please contact me and I'll arrange to despatch replacements without charge. Paul Shipley - Managing Director, Hedges Direct Limited
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 31/03/2014
Always been happy with the service.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 30/03/2014
very quick delivery
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 31/03/2014
Excellent - rare personal service from a webbased company. very good
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 31/03/2014
Took a little longer to deliver than I expected, when it did arrive the plants…
Took a little longer to deliver than I expected, when it did arrive the plants had come out of their packing and were loose in the container
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 30/03/2014
Ordered the hedging plants and they arrived well packed and promptly.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 15/02/2014
Very quick in dealing with problems
Very quick in dealing with problems
Merchant Logo
Hedges Direct Ltd
Hedges Direct Ltd
11 years ago
Thank you for your feedback. I am surprised to hear that some of the plants were pot bound, regardless of their special offer status, we always action rigorous quality checks prior to despatch - with this in mind I have arranged a meeting with our despatch manager to ensure all members of the despatch team are reminded of the importance of these checks. Obviously should you have any issues with the establishment of the plants we will of course review the situation for you. Kind regards, Kate James - Hedges Direct Service Team
Trusted Customer
11 years ago
Really helpful company.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 30/03/2014
Very good
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 30/03/2014
first class service and advice after previous problem.
Product reviews

0
Share
Not received a review invite?
About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
Read all
+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.