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Hedges Direct Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hedges-direct-ltd | Feefo

Displaying all 28,989 reviews

Trusted Customer

11 years ago

Date of purchase: 25/03/2014

Quick, efficient delivery. Best prices on the net yet top quality plants. Excellent, informative and…

Quick, efficient delivery. Best prices on the net yet top quality plants. Excellent, informative and clear website.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 24/03/2014

Plants in pots were not quite as speedily delivered as bare root ones, but still…

Plants in pots were not quite as speedily delivered as bare root ones, but still within 10 days

Product reviews

Trusted Customer

11 years ago

Date of purchase: 20/03/2014

Was very dissapointed that the plants were packed laying on their sides in flat boxes,…

Was very dissapointed that the plants were packed laying on their sides in flat boxes, not what the web site implies.

Hedges Direct Ltd

11 years ago

Thank you for your valuable feedback. I am sorry to hear that your plants were not packed in an acceptable manner. We do review these processes regularly and I will be discussing this case with our despatch manager at the next review. Obviously should you have any problem with the establishment of your plants I will be happy to refund or replace as required. Kind regards, Kate James - Hedges Direct Service Team

Product reviews

Trusted Customer

11 years ago

Date of purchase: 23/03/2014

Prompt accurate delivery. Good quality plants. Thank you HD.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 23/03/2014

Excellent service. Good sturdy plants, well packaged and quick delivery

Product reviews

Trusted Customer

11 years ago

Date of purchase: 23/03/2014

Would recommend this company, prompt service, plants were well packed

Product reviews

Trusted Customer

11 years ago

Date of purchase: 24/03/2014

sales staff very helpful

Product reviews

Trusted Customer

11 years ago

Date of purchase: 24/03/2014

Quick response.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 24/03/2014

It was great to get good advice from your sales people & to be able…

It was great to get good advice from your sales people & to be able to order over the phone. Very helpful, enabling me to order correct plants for our soil, and order the RootGrow fertilizer (which I...

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Product reviews

Trusted Customer

11 years ago

Date of purchase: 10/03/2014

Packaging poor, planting medium out of pots on delivery.

Hedges Direct Ltd

11 years ago

Thank you for your feedback. I am sorry to hear that some of your plants were undersized and damaged upon delivery, we obviously always endeavor to send plants of the correct specification; though, being a big team, mistakes can sometimes occur and I apologise for this. All plants undergo rigorous quality checks prior to despatch - I have arranged a meeting with our despatch manager to ensure all members of the despatch team are reminded of the importance of these checks. We can of course arrange to collect your order and offer a full refund. Alternatively we can refund you the difference between these plants and the next size down. Should you wish to arrange a refund please do contact our sales and service team helpdesk@hedgesdirect.co.uk who will be more than happy to resolve this issue for you. Should you have any further queries please do not hesitate to contact us. Kind regards, Kate James - Hedges Direct Service Team

Trusted Customer

11 years ago

The response from the company was good to read and reassured me of their general commitment to a good service.

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About Hedges Direct Ltd

Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.

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+447733527511

Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom

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Hedges Direct Ltd Reviews

Beech 40/60cm bare root x 250More reviews of this product (2,295)View product websiteBig, well-rooted, healthy plants, well packed.

Discounted bundle of 250 Spiral Rabbit GuardMore reviews of this product (15)View product websiteDo exactly what it says on the side!

Discounted bundle of 250 CanesMore reviews of this product (14)View product websiteTop quality

Fuschia Magellanica 25/40cm 2L potMore reviews of this product (106)View product websiteEarly days, but plants look in good condition

Pyracantha Red Berries 30/40cm - in 9 cm pot (P9)More reviews of this product (8)View product website

Westland Bonemeal Root Builder 1.5k packMore reviews of this product (1,421)View product website

Guelder rose 40/60cm bare rootMore reviews of this product (310)View product websiteGood roots and already starting to sprout after a week in the ground.

Bird Cherry 40/60cm bare rootMore reviews of this product (281)View product websiteGood roots and already starting to sprout after a week in the ground.

Blackthorn 40/60cm bare rootMore reviews of this product (1,056)View product websiteGood roots and already starting to sprout after a week in the ground.

Crab Apple 40/60cm bare rootMore reviews of this product (385)View product websiteGood roots and already starting to sprout after a week in the ground.

Dog rose 40/60cm bare rootMore reviews of this product (683)View product websiteGood roots and already starting to sprout after a week in the ground.

Field maple 40/60cm bare rootMore reviews of this product (334)View product websiteGood roots and already starting to sprout after a week in the ground.

Hawthorn (Crataegus Monogyna) 40/60cm bare rootMore reviews of this product (96)View product websiteGood roots and already starting to sprout after a week in the ground.

Hazel 40/60cm bare rootMore reviews of this product (569)View product websiteGood roots and already starting to sprout after a week in the ground.

Juneberry 40/60cm bare rootMore reviews of this product (165)View product websiteGood roots and already starting to sprout after a week in the ground.

Wild Cherry 40/60cm bare rootMore reviews of this product (178)View product websiteGood roots and already starting to sprout after a week in the ground.

RootGrow (360g)More reviews of this product (3,985)View product websiteUsed with the gel - seemed to work well. Plants sprouting after a week in the ground.

Leaky Hose (1 metre)More reviews of this product (31)View product websiteGreat I could buy the exact size needed. Used hot water on end of hose to get connection on and after that works perfectly.

English Yew 20/30cm bare rootMore reviews of this product (1,631)View product websiteVery dark green healthy plant

Beech 60/90cm bare rootMore reviews of this product (2,295)View product websiteThe beech is in good condition, seems healthy although dormant at the moment. Very good value for money

Cherry laurel 40/60cm bare rootMore reviews of this product (2,215)View product websiteBrilliant specimens. very green and bushy

Cherry laurel 50/80cm bare rootMore reviews of this product (2,215)View product website

Cherry laurel 40/60cm bare rootMore reviews of this product (2,215)View product website

Portuguese Laurel 15/30cm Cell grownMore reviews of this product (861)View product websiteplants arrived in very good condition

RootGrow (150g)More reviews of this product (3,985)View product website

Privet 40/60cm bare rootMore reviews of this product (1,365)View product websiteWould order more if not too late for planting

Red Dogwood 40/60cm bare rootMore reviews of this product (180)View product website

Discounted pack of 500 x Hornbeam (Carpinus Betulus) 80/100cm bare root SPECIAL OFFERMore reviews of this product (1)View product websiteFor info, some plants less than 80cm (down to about 60cm, although that doesn't really matter to us)

Discounted pack of 100 x Hornbeam (Carpinus Betulus) 80/100cm bare root SPECIAL OFFERMore reviews of this product (10)View product websiteas above

RootGrow 5L tubMore reviews of this product (42)View product websiteinstructions not very good- had to phone your office for advice. Also when mixed with the quantity of water as per instructions, the paste was far too watery

Hawthorn (Crataegus Monogyna) 1.2/1.5m in 2 litre pots* SPECIAL OFFERMore reviews of this product (2)View product websitePlants not to size described. Wish I had bought more expensive plants from other sites. Disappointed in quality of product and service. Will not use again?

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