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Hedges Direct Ltd Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,149

242

76

38

82

2,587

ratings over the past year

Displaying all 28,965 reviews
Trusted Customer
11 years ago
Date of purchase: 24/03/2014
Arrived quickly and efficiently.
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Trusted Customer
11 years ago
Date of purchase: 23/03/2014
Excellent and prompt all round service. Plants were in good condition and happy with the…
Excellent and prompt all round service. Plants were in good condition and happy with the price.
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Trusted Customer
11 years ago
Date of purchase: 19/03/2014
Customer service team have not responded to complaint and still awaiting response after 2 weeks.…
Customer service team have not responded to complaint and still awaiting response after 2 weeks. Company was good at dispatch and received product within 4 days in good condition.
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Hedges Direct Ltd
Hedges Direct Ltd
11 years ago
Thank you for your valuable feedback. I am glad that you received your plants in good time and that they are of a good standard. I am very surprised to hear that our team have yet to respond to your problem. Over 95% of emails are responded to within 4 hours and our team are usually very quick to respond to customer telephone queries. I apologise for this unacceptable delay and will organise a refund for the 10 missing plants for you today. I do hope that this will go some way to resorting your faith in our team. Kind regards, Kate James - Hedges Direct Service Team
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Trusted Customer
11 years ago
Date of purchase: 23/03/2014
Exceptional service-and emails to inform of status of delivery
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Trusted Customer
11 years ago
Date of purchase: 22/03/2014
My order was delivered very quickly.
My order was delivered very quickly.
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Hedges Direct Ltd
Hedges Direct Ltd
11 years ago
Thank you for your valuable feedback. I can see from your order that you should have received; 30 x Box (Buxus Sempervirens) 20/30cm bare root 1 x RootGrow 150g 1 x Westland Bonemeal Root Builder 1.5k pack Please do let me know if this is not the case and I will arrange to refund/replace as necessary. Kind regards, Kate James Kate James - Hedges Direct Service Team
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Trusted Customer
11 years ago
Date of purchase: 14/03/2014
The order arrived very quickly which was brilliant, and the details on the website regarding…
The order arrived very quickly which was brilliant, and the details on the website regarding caring for the plants were very easy to follow.
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Trusted Customer
11 years ago
Date of purchase: 20/03/2014
Good price and prompt service.
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Trusted Customer
11 years ago
Date of purchase: 23/03/2014
Very speedy delivery, and well packaged. I'll certainly use you again, I've got you on…
Very speedy delivery, and well packaged. I'll certainly use you again, I've got you on Favourites.
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Trusted Customer
11 years ago
Date of purchase: 17/03/2014
Great commitment to quality and customer service
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Trusted Customer
11 years ago
Date of purchase: 23/03/2014
Good Plant specimens delivered on time in good condition
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.