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Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,145

240

77

40

81

2,583

ratings over the past year

Displaying all 28,935 reviews
Trusted Customer
2 days ago
Date of purchase: 18/06/2025
Poor service wrong items sent 1st time Second delivery plants were damaged badly stacked about 5 pots deep
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Customer Care
Hedges Direct Ltd
1 day ago
Hi, Lovely to speak to you before and thank you for your feedback. I really do apologise for all the issues with your order and I do understand how upsetting this was for you, so thank you for being so understanding. As discussed on our call I have raised a credit note against your account and I have emailed you the details. Once again, I am very sorry for the inconvenience caused. You have my contact details now, so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
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David Pankhurst
Herne Bay Kent
3 days ago
Date of purchase: 20/06/2025
What David Pankhurst said about Hedges Direct Ltd:
Good strong plants
Good customer service and delivery was on time well packaged and mature plants Planted out and look good and strong
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DE
Diana Earnshaw
3 days ago
Date of purchase: 13/06/2025
What Diana Earnshaw said about Hedges Direct Ltd:
Arrived on time!; Good plants. Would recommend
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Hilary Turner
Devon
3 days ago
Date of purchase: 20/06/2025
What Hilary Turner said about Hedges Direct Ltd:
Would definitely recommend Hedges Direct
The plants arrived beautifully packed and in excellent condition and they even had flowers thanks
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TW
T Winter
London
4 days ago
Date of purchase: 19/06/2025
What T Winter said about Hedges Direct Ltd:
Plants good. Delivery Disappointing.
The plants were good, but the first delivery was very late and could not be executed on the day, and had to be rescheduled. This actually caused a few problems I'd rather not have had to deal with.
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Customer Care
Hedges Direct Ltd
3 days ago
Hi, Lovely to speak to you and thank you for your feedback. I am so sorry DPD did not deliver on the arranged delivery date, and I know how frustrating this was for you. So thank you for being so lovely when I spoke to you. As discussed I have refunded your delivery costs, and as an apology I have also raised a credit note against your account and emailed you the details. Once again, I am very sorry for the inconvenience caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
TW
T Winter
3 days ago
Hedges Direct had impressive, polite customer service, who called me within hours of this review, refunded the delivery charge and offered a compensatory credit for my next purchase, Bravo!
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Trusted Customer
3 days ago
Date of purchase: 16/06/2025
Bought at a price which was very good for the plant received.
Good healthy plant received. Pleased with price as well.
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Trusted Customer
4 days ago
Date of purchase: 11/06/2025
would recommend this company a lovely selection of plants
lovely plants and thriving so well even in this hot weather.. just water daily
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Richard Jones
Poulton le Fylde
4 days ago
Date of purchase: 19/06/2025
What Richard Jones said about Hedges Direct Ltd:
My fault that original bare roots failed but the pot plants filled the gaps brilliantly. Wanted hedge complet for next season when I will buy more bare roots for next season.
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Trusted Customer
4 days ago
Date of purchase: 19/06/2025
Great service
Excellent service and top quality plants
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Trusted Customer
4 days ago
Date of purchase: 19/06/2025
If you want excellent plants, I suggest you get them from these and they guarantee them to. I’ve never had a problem with any of those I’ve got from then
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.