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Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,118

235

74

37

80

2,544

ratings over the past year

Displaying all 28,831 reviews
Trusted Customer
1 hour ago
Date of purchase: 12/05/2025
Satisfied customer
Mix up with order, these things happen. After phone call re non delivery, plants arrived next day. Good strong plants.
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Trusted Customer
5 hours ago
Date of purchase: 08/06/2025
Quick delivery
Very quick delivery Plant was taken care of
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Trusted Customer
9 hours ago
Date of purchase: 08/06/2025
Good quality plants !
Plants were good quality
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Trusted Customer
10 hours ago
Date of purchase: 08/06/2025
Great products, great price
Quick secure well packaged products. Very healthy plants which I’m delighted with so much so that I would highly recommend Hedges Direct to any future purchasers.
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Trusted Customer
11 hours ago
Date of purchase: 08/06/2025
1.8m high at least
Ordered two Cherry laurel 1.2 - 1.5 these both were 1.8m and bushy. They arrived well packaged in 2m high boxes and completely undamaged in transit. I would recommend.
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Andy M
MARKET DRAYTON
13 hours ago
Date of purchase: 21/04/2025
What Andy M said about Hedges Direct Ltd:
All good
Arrived on time, growing nicely. Will use again!
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DC
David Cooper
Worksop
1 day ago
Date of purchase: 07/06/2025
What David Cooper said about Hedges Direct Ltd:
Should have gone to the garden centre
Inadequate information about delivery, not well packaged and DPD service poor. Bushes themselves are poor quality, very lanky, would definitely not buy from them again
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Customer Care
Hedges Direct Ltd
19 hours ago
Hi David, Lovely to speak to you just now and thank you for your feedback. I am so sorry you received such poor quality Golden Privet, and the DPD driver was so unhelpful, and I completely understand how disappointing this was for you. As discussed on our call I have asked our accounts department to process a full refund for you. This will be back in your account in the next 3 to 5 days. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
DC
David Cooper
18 hours ago
Thank you for the refund, it was unexpected. The delivery experience from DPD was down to their usual standard, not your fault. I'm afraid the privetts are still not good, but your service was certainly very courteous and professional
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Trusted Customer
26 days ago
Date of purchase: 06/05/2025
Poor service
Very poor so far, plants arrived damaged, despite contacting customer service twice I am yet to receive a response!!
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Customer Care
Hedges Direct Ltd
1 day ago
Hi, Lovely to speak to you yesterday and thank you for your feedback. I am so sorry your Mixed Native plants arrived in such poor condition and you struggled to resolve this. Hopefully they will pick up with the Seaweed feed my colleague has sent you. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Once again, I am very sorry for the inconvenience caused. You have my email address so if any don't recover just let me know. Kind Regards, Judi, Customer Care
Trusted Customer
22 hours ago
Update, after an initially slow response I have now been sent a seaweed feed supplement to feed the hedge with, to early to say if it works yet, but very helpful.
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Trusted Customer
1 day ago
Date of purchase: 31/05/2025
The plant was not named only blue geranium. Not sure if the plant is a Johnson’s blue, seems to be too light in colour
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John Woolley
Southport
1 day ago
Date of purchase: 24/05/2025
What John Woolley said about Hedges Direct Ltd:
Great service
Delivery on time , plants arrived in excellent condition.
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.