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Headwater Reviews

Displaying all 1,505 reviews

Trusted Customer

Feefo Verified

2 years ago

Extra personal support

Willing to go above and beyond to personalise your holiday. Very knowledgeable about the different areas and helpful in finding the right hotel

Steph

Headwater

2 years ago

Thank you so much for your fabulous review, Lauren will be thrilled with your comments which I will pass on to her. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Good, friendly company.

Prompt contact and delivery of service. Friendly and accommodating. Andrew reassured us when going through the details, offered support if ever we should need it.

Steph

Headwater

2 years ago

Thank you so much for your wonderful review. I will make sure Andrew sees this and I know he will be happy to help if you need anything before you travel. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review. I am sure you will have a wonderful time in Umbria when it comes round. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Yet another Headwater holiday booked!Ro

First contact unsatisfactory but much better service when Helen Hodson became involved

Steph

Headwater

2 years ago

I am sorry your first experience was not to our usual standard. Helen is a very experienced member of the team celebrating 25 years with us this month so I know you are in safe hands now. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Good advice about trips on offer

Very helpful and patient

Steph

Headwater

2 years ago

Thank you for your review. I will pass your comments on to Jo who has been your travel advisor for this trip. Stephanie

Trusted Customer

Feefo Verified

2 years ago

I always get good service

I always get first rate service from Headwater. When you ring the phone is answered very quickly. Great company to deal with

Steph

Headwater

2 years ago

Thank you so much for your lovely comments. You have chosen a wonderful trip which I was lucky enough to experience earlier this year! I am sure you will have a wonderful time. Stephanie

Trusted Customer

Feefo Verified

2 years ago

A very efficient booking experience

Megan did a great job in booking our walking holiday in a very efficient manner.

Steph

Headwater

2 years ago

Thank you very much for your lovely comments. I will make sure they are passed on to Megan. I am sure you will have a wonderful time in Sicily. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Walking in Amalfi

We both enjoyed our trip to Amalfi. Hotel was great although at first were a bit disappointed staying in the annex. However the food and staff were fantastic, we were really looked after. The walks...

Steph

Headwater

2 years ago

Thank you very much for your review on the Amalfi. I am really pleased overall you enjoyed your holiday. The Amalfi Coast is such a busy trip that early booking is essential and even then the hotel sometimes has to use alternative rooms. We hope to welcome you back for another trip very soon. Stephanie

Trusted Customer

2 years ago

We appreciate your comments, thank you

Trusted Customer

Feefo Verified

2 years ago

So far it’s been a great service, very helpful and accommodating

Steph

Headwater

2 years ago

Thank you for your 5* review, these are our favourite kind :-) What a fabulous trip you have to look forward to! Stephanie

Trusted Customer

Feefo Verified

2 years ago

Happy in Tunbridge Wells

Good communication and rapid responses to questions by e-mail and later by ‘phone. We anticipate the holiday to meet all our expectations.

Steph

Headwater

2 years ago

Thank you for taking the time to provide us with such lovely feedback, we really appreciate it. Stephanie

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