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Headwater Reviews

Displaying all 1,502 reviews

Trusted Customer

Feefo Verified

2 years ago

Great service given by well informed and friendly people

Prompt, efficient and courteous

Steph

Headwater

2 years ago

Thank you so much for your wonderful review. You have chosen a wonderful trip to Croatia which I am sure you will enjoy :-) Stephanie

MICHAEL DEGRAEVE

Feefo Verified

London

2 years ago

What MICHAEL DEGRAEVE said about Headwater:

Prompt and heloful

Very quick reply to a weekend enquiry. Helpful and comprehens8ve service. Friendly.

Steph

Headwater

2 years ago

Thank you for your lovely comments and your 5* review :-) You have booked the most amazing holiday of which I am very jealous! Have a great time. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Service was good but I was disappointed that if I booked 2 days later, I might have been eligible for £300 discount.

Steph

Headwater

2 years ago

Hi Sally The team do not have prior knowledge to our offer start dates but I appreciate that it is very disappointing to miss out by a couple of days! I will take a look at your booking and see what I can do for you :-) Stephanie

Trusted Customer

Feefo Verified

2 years ago

Great sounding holiday but why not more awareness of green travel (rail) o

The Dordogne canal trip sounds wonderful. But we were surprised you seemed to be expecting/pushing people to be arriving by air and not very aware or able to advise initially about other options

Steph

Headwater

2 years ago

Hi Jane, thank you for your comments regarding our travel options. I am sorry you were not offered an alternative to flying at the time of booking and we will make sure that we hold some further training for the team to rectify this for the future. Stephanie

HOWARD BROWN

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review we appreciate your review very much :-)

Trusted Customer

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review it is very much appreciated :-) Stephanie

SYS DAKIN

Feefo Verified

Abingdon

2 years ago

What SYS DAKIN said about Headwater:

Jury is out

Not yet been on my holiday so too early to potentially recommend your company. Though I can give initial feedback in booking my holiday which in my opinion was very pushy! From the moment I made an...

JOHN MCGIRR

Feefo Verified

Aylesbury

2 years ago

What JOHN MCGIRR said about Headwater:

Lapland holiday selection

Exemplary

Trusted Customer

Feefo Verified

2 years ago

Excellent service.

My enquiries, which were not particularly straightforward, were handled promptly and expertly.

Trusted Customer

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you very much for your 5* review Stephanie

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