I'm sorry to hear you experienced issues with this popular product. We'd love some more in-depth feedback from you if we could trouble you to email enquiries@hairrehablondon.com.
Would be easier if you just send a returns label, scanning the code in the post office took ages as wouldn’t work and feel it should be free returns like many other company’s do.
Sophie
Hair Rehab London
6 years ago
I am sorry you experienced issues scanning the code at the Post Office. We will feed this back to Royal Mail and take on board your suggestions.
I was disappointed in the service as I was charged before the item had shipped
I was not offered an alternative option accept for something that was £100 more.
Sophie
Hair Rehab London
6 years ago
We do have to take payment for the goods before shipping them to you. We are sorry that occasionally our customers have to preorder certain items. Unexpectedly high levels of sales can mean we sell out of stock. We work very hard to restock as quickly as possible and try to keep our customers informed on estimated delivery dates on these occasions.
Ordered clip in extensions in Coachella blonde. Unfortunately, although they looked great, the colour was not the shade I expected, so I had to return them. The return was straightforward with no...
I ordered 4 different colours and sent back 3. We used the colour match service but unfortunately they were a bit too dark.They all came next day delivery on time. The refunds were processed within...
Hair Rehab London are suppliers of high quality, affordable hair extensions.
Types: human hair clip-in extensions and ponytails, synthetic fibre wigs, ponytails, plaits and top knots and Wefts, ITip, UTip and Tape extensions for Trade use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hair Rehab London are suppliers of high quality, affordable hair extensions.
Types: human hair clip-in extensions and ponytails, synthetic fibre wigs, ponytails, plaits and top knots and Wefts, ITip, UTip and Tape extensions for Trade use.
