El servicio muy buen. Estoy acostumbrado a comprar guitarras por internet, generalmente el Thomann y Musicstore y lo único que eché en falta es el seguimiento en linea del producto. Mis...
Read more
Product reviews
Date of purchase: 13/01/2012
0
Share
Trusted Customer
14 years ago
Knowledgable, friendly and helpful staff. First class service. No quibbles return policy.
Excellent service. I just paid for the product and half an hour before it arrived I received a phone call to tell me it would be with me shortly, and there it was. Painless!
delivery to wrong address had to sort it out my self
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your feedback, I'm sorry for any inconvenience caused. The last thing I'd want you to think is that we were unwilling to help you. Although I didn't deal with this sale myself I can see that the guitar was delivered to the wrong house, but still on your street. With this in mind, we probably suggested to you that it would be quicker for you to pick the guitar up yourself. We would have happily sent the courier back to deliver it to the correct address, however this would have taken 24 hours.
Please let me know if there's ever anything else you would like to order from us and I'll make sure you're well looked after. My address is support@guitarguitar.co.uk
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.