Delivered as detailed, good price, great tracking, no issues. Tolex was peeling on one corner which was not mentioned on the website under the item details.
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for taking the time to leave some feedback for us. I'm sorry there were issues with the tolex when the cabinet arrived, I can see from the order that the cabinet was sold at a reduced price and it should have been made clear that there may have been a cosmetic issue with the unit. Please accept my sincere apologies for this oversight
Please let me know if there's anything else you are looking for in the future - you can contact me on support@guitarguitar.co.uk and I'll make sure you're well looked after
Absolutely excellent service. I would of liked to of been able to place the order on the phone with the superb adviser helping with my constant questions tho. Had to do it online instead.
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your feedback, I'm glad you found the information you were looking for when speaking with the websales team. I imagine you were speaking with Paul who is a fountain of knowledge when it comes to all things Fender!
Unfortunately we're not always able to take payment over the phone, this comes down to various card protection schemes (verified by Visa, Mastercard Secure Code etc) but hopefully you found the website nice and easy to navigate.
Please let me know if there's anything else we can do for you
I was able to call and speak to someone about the best way to go ahead with the order as I was not based in the UK. They were quick and followed the instructions as I asked for delivery
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.