They always pick up the the phone and give appropriate response to customer inquiries.
Mavyreen
Globehunters
2 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service for your chosen flight! Wishing you a safe and happy trip!
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Mrs T E
Feefo Verified
2 years ago
What Mrs T E said about Globehunters:
Appealing but resolved
After paying for my ticket via Skyscanner I received a call from the agent stating that my ticket had now gone up due to the world demand and I’d have to pay an extra £250 for the day I booked for...
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Mavyreen
Globehunters
2 years ago
Hello,
Thank you for your feedback.
We would like to highlight that we advertise flights as distributed
to us by the Global Distribution Systems, which are communicating with the
official airline availability of flights.
Therefore, we cannot produce any flights that do not exist or increase any ticket fare and this is something which we do not have control with.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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Trusted Customer
Feefo Verified
2 years ago
Excellent customer service
I was worried as my first flight got delayed twice but the agent on the phone (who picked immediately) made me calm down, as he explained that the airlines will have to accommodate me in case I miss...
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Mavyreen
Globehunters
2 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
2 years ago
Good service
It was quick and reasonably priced
Mavyreen
Globehunters
2 years ago
Thank you very much for the feedback. Have a safe trip!
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Trusted Customer
Feefo Verified
2 years ago
baggage
disappointing as I had to add baggage separate, some notification when booking would help
Mavyreen
Globehunters
2 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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MG
Mr darren gaudion
Feefo Verified
2 years ago
What Mr darren gaudion said about Globehunters:
Thanks guys
Quick service, all documents here
Mavyreen
Globehunters
2 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MH
Mr Ian Howell
Feefo Verified
2 years ago
What Mr Ian Howell said about Globehunters:
Confusing ..
Expedient but lacked clarity of whom I was actually flying with ..??? Took some sorting and the transferred my details incorrectly .. won’t use again
Mavyreen
Globehunters
2 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free
experience when you travel with us. We're truly sorry that this booking was an exception.
We have escalated this case internally to investigate further and make sure there is no lack of clarity on our website.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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Trusted Customer
Feefo Verified
2 years ago
perfect service professional staffs
Fantastic and professional
Mavyreen
Globehunters
2 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MG
Mr Nigel Goodyear
Feefo Verified
2 years ago
What Mr Nigel Goodyear said about Globehunters:
Easy to use website!! Very efficient
Mavyreen
Globehunters
2 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MM
Mr Carlos Peredo Morales
Feefo Verified
2 years ago
What Mr Carlos Peredo Morales said about Globehunters:
Thank you to Harry
Harry at Hunter's company was incredibly helpful in resolving my flight cancellation issue. He went above and beyond to find suitable alternative options and even provided complimentary check-in...
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Mavyreen
Globehunters
2 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
