what when booking that luggage etc are included as they will try and charge
Globehunters tried to charge us 120 pound each on flights we booked with qantas/Emerates for luggage when its included ,they did not charge us after I complained ,also they got the names wrong
Mavyreen
Globehunters
2 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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MC
Mr Shaun Chandler
Feefo Verified
2 years ago
What Mr Shaun Chandler said about Globehunters:
Cheers Mike.
Great customer care from Mike with emails and follow up phone calls.
Highly recommended.
Mavyreen
Globehunters
2 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
2 years ago
True people
Mavyreen
Globehunters
2 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Mr Mattia Campolese
Feefo Verified
2 years ago
What Mr Mattia Campolese said about Globehunters:
Great service
Fast customer support, tickets arrived within 2 working days and were considerably cheaper than the classic retail price
Mavyreen
Globehunters
2 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
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Trusted Customer
Feefo Verified
2 years ago
Good price!Simple and easy transaction!
It was pretty straightforward and easy transaction. They provided the best price for a flight from London to Seattle
Mavyreen
Globehunters
2 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
2 years ago
Be clear with your customers
Please make sure to inform customers of the fact that they need to pay extra for luggage. Also I got asked for my bank details in full including my 3 digits at the back of the card. This was not...
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Mavyreen
Globehunters
2 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
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Trusted Customer
Feefo Verified
2 years ago
Few customer service issues, but overall good deal
A few small glitches but responsive on the phone and followed up via email. Found through Skyscanner and did initially think the flight cost was too good to be true, however booked as fairly last...
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Mavyreen
Globehunters
2 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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Trusted Customer
Feefo Verified
2 years ago
Dishonest Practices - Beware Baggage BS!
played the same no baggage scam they are with everyone. My airline does not offer a "no baggage" fair. Dishonest working practices and they really do not care. Look at all the feedback responses...
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Mavyreen
Globehunters
2 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Trusted Customer
2 years ago
As expected. Same reply they give everyone that complains about the luggage scam. Globehunters LISTEN to your customers and STOP doing it!
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Trusted Customer
Feefo Verified
2 years ago
This company charges your credit card right away and then waits two weeks to issue your tickets. You have to chase the agent working on your booking for any type of confirmation. Will never use...
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Mavyreen
Globehunters
2 years ago
Hi! Thanks for your review. Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
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Trusted Customer
Feefo Verified
2 years ago
Easy booking. Excellent price. Job done!
Very straight forward booking an Orlando flight. Cheaper than BA. I hadn't booked any baggage and they called to ensure that I didn't want to add any bags just in case I hadn't realised. I thought...
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Mavyreen
Globehunters
2 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
