I had to request the e-tickets/receipt, they didn't come through automatically, which wasn't ideal, as it kept me worried I had been scammed. Not impressed.
Mavyreen
Globehunters
9 years ago
Hi Petra,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We do always aim to send e-tickets and receipts within 24 hours. We apologise if in the unlikely case, such as yours, that you were left to worry as communications from us came more than that.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Kind regards, Your Globehunters team
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Trusted Customer
10 years ago
Very complicated service as i was paying on a card under a different name. Way too time consuming.
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Trusted Customer
Berkshire
10 years ago
What Trusted Customer said about Globehunters:
Very helpful over the phone and in getting my flight sorted the day before travelling
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TC
Trusted Customer
London
10 years ago
What Trusted Customer said about Globehunters:
Efficient and quick service
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Trusted Customer
10 years ago
Good service
Satsfied with the service
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Trusted Customer
10 years ago
Friendly and prompt
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Globehunters:
Really easy to find tickets and buy them on the website at a reasonable price. Process took only a short time. Electronic tickets available after about 24 hours.
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Trusted Customer
10 years ago
Good customer service
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Trusted Customer
United Kingdom
10 years ago
What Trusted Customer said about Globehunters:
Attentative and helpful
We found the service very helpful
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Trusted Customer
10 years ago
travel review
I was pleased with the service I received from Globehunters. They were friendly and dealt with my issues quickly and effectively.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Your Globehunters team