It was really Nice to actually talk to someone and explain what exactly I needed.
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Trusted Customer
10 years ago
Great price on flights,
Received best price available. Customer service helpful but not very clear process,
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Trusted Customer
10 years ago
Website not clear enough.
Mavyreen
Globehunters
9 years ago
Hi,
Thank you very much for getting in touch.
We would very much like to hear more from you and your thoughts on how to make our website clearer to customers.
Can you please send us a message at socialmedia@globehunters.com with your thoughts?
Kind regards,
Your Globehunters Team
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Globehunters:
Poor customer service. Forgot to request wheelchair assistance.
I called Globe hunters to secure a quote found on Sky Scanner. At this point the quote was no longer available and Rohit had quoted a significantly higher price. After telling him that it was too...
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Mavyreen
Globehunters
10 years ago
Hi Mrs Garcia,
Thank you very much for your feedback and for bringing this issue to our attention.
We are very sorry to hear you had an unsatisfactory experience and we regret any inconveniences these issues might have brought to you. This is certainly not the level of customer service and user experience that we expect for our clients.
Also, we have looked into this case and found several faults that we are now currently working on to resolve. Your feedback has been taken very seriously and will be passed on to the relevant Departments.
Again, we apologise for the inconvenience caused.
Kind regards,
Globehunters
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Trusted Customer
West Midlands
10 years ago
What Trusted Customer said about Globehunters:
An outstanding experience!
The service I received from Globehunters was outstanding. Shawn, the advisor I dealt with my booking couldn't have done more to find the flights I wanted and dealt with the entire transaction...
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Trusted Customer
London
10 years ago
What Trusted Customer said about Globehunters:
Excellent
Very quick and helpful. Easy to use site.
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Trusted Customer
10 years ago
What Trusted Customer said about Globehunters:
No complaints - I'm a satisfied customer.
No hidden extras - unlike some competitors - and a great offer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Can you please send us a message at socialmedia@globehunters.com with your thoughts?