Their Customer Service is above reproach. I have purchased jewelry in The Caribbean for nearly 30 years, and no longer will. RocksTV's quality and prices are unsurpassed.
I send back 90%of what I order due to quality of item or it doesn't look as good in person. Won't be buying from them anymore.
Product reviews
Gemporia.com
Gemporia.com US
12 years ago
Thank you for your recent feedback. We really do apologise for the issues that you have had with our products and we appreciate any feedback that our customers can provide. We have passed on your comments to the relevant department.If you would like to discuss anything with us please do not hesitate to contact the Help Team
Lora - Help Team
www.gemporia.com
I send back 90%of what I order due to quality of item or it doesn't look as good in person. Won't be buying from them anymore.
Product reviews
Gemporia.com
Gemporia.com US
12 years ago
The standard delivery for the USA is 4 to 8 business days, this will not include weekends.
We are sorry that the items you have received have fallen below our expected standard.
Your comments have been passed onto the relevant department.
We appreciate your feedback and will use this to help with the continued improvement of our company.
Kyle - Help Team
www.gemporia.com
Gemporia.com
Gemporia.com US
12 years ago
The standard delivery for the USA is 4 to 8 business days, this will not include weekends.
We are sorry that the items you have received have fallen below our expected standard.
Your comments have been passed onto the relevant department.
We appreciate your feedback and will use this to help with the continued improvement of our company.
Kyle - Help Team
www.gemporia.com
Gemporia.com
Gemporia.com US
12 years ago
The standard delivery for the USA is 4 to 8 business days, this will not include weekends.
We are sorry that the items you have received have fallen below our expected standard.
Your comments have been passed onto the relevant department.
We appreciate your feedback and will use this to help with the continued improvement of our company.
Kyle - Help Team
www.gemporia.com
Gemporia.com
Gemporia.com US
12 years ago
The standard delivery for the USA is 4 to 8 business days, this will not include weekends.
We are sorry that the items you have received have fallen below our expected standard.
Your comments have been passed onto the relevant department.
We appreciate your feedback and will use this to help with the continued improvement of our company.
Kyle - Help Team
www.gemporia.com
Gemporia.com
Gemporia.com US
12 years ago
The standard delivery for the USA is 4 to 8 business days, this will not include weekends.
We are sorry that the items you have received have fallen below our expected standard.
Your comments have been passed onto the relevant department.
We appreciate your feedback and will use this to help with the continued improvement of our company.
Kyle - Help Team
www.gemporia.com
The new website is far better than the previous website...that website froze constantly and was very very slow. While I have made many purchases from this company, I find that the gems in the ring...
Awesome, awesome service! Order takers always pleasant and answer questions. I've learned so much about the different gemstones from the host's. They are all very entertaining and informative about...
Read more
Gemporia.com
Gemporia.com US
12 years ago
It was lovely speaking to you and we thank you for your kind comments, I was sorry to hear about your faulty earrings but as discussed I have now arranged for a replacement pair to be sent to you, please allow 8 business days for delivery. We hope you will continue to enjoy shopping with Rocks TV.
Jodie-Helpteam
www.gemporia.com
The service is good. Everything is handle in a timely matter. My only complaint is that you have to keep the tag on the ring to return it. Its kind of hard deciding if you want to keep the item or...
Read more
Gemporia.com
Gemporia.com US
12 years ago
Thank you for your feedback regarding your recent purchase. Following on from our telephone conversation that we had regarding the other items that you reviewed we hope that you are happy with what we discussed. All of your feedback will be passed onto the relevant department to be taken into consideration.
Claire - Help Team
WWW.GEMPORIA.COM
Product reviews
Date of purchase: 04/07/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
The jewelery is quality and customer service are always courteous and helpful.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
