Gemporia is a great company to do business with. They offer beautiful jewelry at affordable prices and they are kind, knowledgeable, and truthful. They have excellent service. Thank you Gemporia
Product reviews
Date of purchase: 07/11/2024
0
Share
JB
Jama (Jayma) Barker
Feefo Verified
Indiana- USA
1 year ago
What Jama (Jayma) Barker said about Gemporia.com US:
Very poor shipping service. Cannot track order. Just left in the dark regarding shipping status. Never got item. Still waiting.
Klaudia - Help Team
Gemporia.com US
1 year ago
Hi Kathleen,
Thank you for your review.
We’re very sorry to hear about your experience and the frustration caused by the shipping issues. This is not the level of service we aim to provide. Please contact our customer service team on 1-855-448-7777 so we can investigate this further and work to resolve the issue as quickly as possible.
Thank you for bringing this to our attention, and we truly appreciate your patience.
Kind regards,
Gemporia
Hi Kelli,
Thank you for your review.
We’re sorry to hear that the ring didn’t meet your expectations in terms of colour. Your return will be processed promptly, and if there’s anything we can do to assist you further or help you find a piece that’s perfect for you, please don’t hesitate to contact our team on 0800 330 8000. We're here to help!Kind regards,
Gemporia
Service was good. Took awhile to get here from the UK and was hard to track but no real issues
Product reviews
Date of purchase: 03/01/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Courteous
Product reviews
Klaudia - Help Team
Gemporia.com US
1 year ago
Hi,
Thank you for your review.
We're sorry to hear that you're unsatisfied with your purchases. Natural gemstones like Nanhong Agate can vary in colour and pattern due to their unique formation, making each piece truly one of a kind. While we aim to show them as accurately as possible during presentations, slight differences are to be expected. Please note that you’re welcome to return any unwanted items under our 30-day money-back guarantee.
If you require any assistance with the return process, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
