It takes along time to get an order. I got the pearls that I ordered before the ring and have gotten the pearls, but not the ring. The service is ok, but I can't believe how many ring that I have had...
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Gemporia.com
Gemporia.com US
12 years ago
Thank you for your feedback regarding your latest jewellery purchase.
We are sorry that your item was faulty. All our purchases are covered by a 6 month warranty, so if you would like to return the faulty item to us we can either replace or refund this for you, along with a refund on your return postage.
We will forward your feedback onto the design and quality control teams so they can look into this further.
We appreciate your feedback and will use this to assist with the continued improvements of our company.
Kyle - Help Team
www.gemporia.com
I love being able to purchase the rare beautiful gems from your company, but I don't like the new website. It is hard to use/navigating the site is hard to understand. The new priority system doesn't...
Thank you for your feedback for your recent jewellery purchase. We are sorry to hear about your situation and that you have not been able to return your faulty item. We do provide a 6 month warranty for our items, so you are still able to receive a refund due to being well within the time frame.
Claire - Help Team
WWW.GEMPORIA.COM
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
