Thank you for your feedback regarding you recent jewellery purchase. Following on from our telephone conversation, once we receive the item back to our warehouse we will process your refund as quickly as possible. Please call our help team at any time for an update on your return. Once again we apologise that you were not satisfied with the the item you ordered on this occasion and we hope you continue to enjoy shopping with Gemporia.
Kind regards
Claire - Help Team
www.gemporia.com
Product reviews
Date of purchase: 03/09/2013
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Trusted Customer
Feefo Verified
12 years ago
the old site was better because it gave more order information
Thank you for your feedback regarding your recent jewellery purchase. We are sorry to hear that you have received a ring with an inclusion. Please send this back to us and we can provide you with an exchange or a full refund.
Kind regards
Claire - Help Team
www.gemporia.com
I have been shopping with your company since July 2012 (almost from day 1) and have always been pleased with the customer service and the products we have ordered. The values, of course are amazing!
This comment is not as positive as I have written. This necklace is not up to your standards.
Gemporia.com
Gemporia.com US
12 years ago
Thank you for your feedback regarding you recent jewellery purchase. Following our telephone conversation to resolve the issue for you we hope you are satisfied with the outcome and continue to enjoy shopping with Gemporia.
Kind regards
Claire - Help Team
www.gemporia.com
Product reviews
Date of purchase: 30/08/2013
0
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Trusted Customer
Feefo Verified
12 years ago
Its like looking at sunshine every morning! Thanks for putting a smile on my face.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
