Our warehouse is based in the UK, and we do state that delivery is approximately 4 to 8 business days. This will not include weekends.
All parcels are sent to a distribution center in NY and then passed over to USPS, who deliver for us.
Due to hygiene purposes, we can only accept earrings as a return if they are still in the hygiene sealed bag.
We appreciate your feedback, and your comments have been passed to the relevant departments.
Kyle - Help Team
www.gemporia.com
The company is better than any other jeweler store that I have gone to vs. prices and returns. I also like the fact that I have learned things about gems that I have never known by watching their...
They ship products to you in really short time providing great customer service. Their rings are beautiful. My family members purchased me 3 rings about 5 years ago and then we lost that channel...
It's so easy to check out all the gems being shown. I mostly love that I can see what's being sold on the UK channel as well as the US channel and one more. The best part is seeing what has been on...
I really like Gemporia. The staff and presenters are amazing and really go the extra mile for customers. The honesty regarding jewelry and effort to show the details makes me know that I am going to...
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Date of purchase: 29/08/2013
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Trusted Customer
Feefo Verified
12 years ago
The service is always reliable and the quality of the pieces usually above my expectations.
The representatives have been for the most part courteous and helpful.
Gemporia.com
Gemporia.com US
12 years ago
Thank you for your review, I can see that you have spoken to our help team regarding your disappointment with this purchase, we will ensure you receive a full refund including your postage costs.
Jodie-Helpteam
www.gemporia.com
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.