How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,284 reviews

Wayne Bulpitt

Feefo Verified

4 years ago

What Wayne Bulpitt said about FlyDirect:

Great first experience

Our first experience of FlyDirect (Guernsey to Palma) and we have been very pleased. Easy to use booking system, quick response to emailed enquiries post booking and excellent flight quality and...

Nuria Arocas

FlyDirect

4 years ago

Thank you for your positive feedback. We are happy that you found FlyDirect easy to use and that you are pleased with the service provided :) We do apologise for the inconvenience caused by the delay, however our top priority is to keep our clients safe at all times.

Product reviews

Date of purchase: 05/06/2022

Trusted Customer

Feefo Verified

4 years ago

Always great and great Route for reliability

Superb service

Nuria Arocas

FlyDirect

4 years ago

Thank you for reviewing us and acknowledge the great service delivered :)

Date of purchase: 04/06/2022

Trusted Customer

Feefo Verified

4 years ago

We have used the Fly direct service on many occasions and find the service smooth and most importantly speedy, albeit we were delayed on both sectors, the latter being air traffic problems so...

Product reviews

Date of purchase: 04/06/2022

Mr T Daghorn

Feefo Verified

4 years ago

What Mr T Daghorn said about FlyDirect:

Direct flights toMajorca

Excellent direct flight link to Majorca at convenient times and a competitive price.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. Happy clients, happy team!

Product reviews

Date of purchase: 04/06/2022

Trusted Customer

Feefo Verified

4 years ago

Decent

Good products and well put together again. Flight delays in the context of the national picture were not the end of the world. Would be interested and likely to use Flydirect were additional...

Nuria Arocas

FlyDirect

4 years ago

Thank you for taking the time to review us. Delays are out of our control, and we can see this didn't stop you from enjoying your holiday. We are already looking into the possibility to add new destinations :)

Product reviews

Date of purchase: 04/06/2022

Mr M Allo

Feefo Verified

4 years ago

What Mr M Allo said about FlyDirect:

Such a convenient option

So convenient and whilst you do pay a premium level of fare so much hassle is removed. The BA plane was very good

Nuria Arocas

FlyDirect

4 years ago

Thank you for the 5-star review. We couldn't agree more, this is the most convenient option in the current circumstances and, from now onwards, certainly the way to go. We are glad that you had a lovely holiday in Majorca!

Product reviews

Date of purchase: 04/06/2022

Trusted Customer

Feefo Verified

4 years ago

I had a 4.7/8 experience with Fly Direct. Nearly everything was good.

Good service seeing booking was made last minute. This was nearly a five star rating. I would be very happy to use FD again and to recomend to other people.

Nuria Arocas

FlyDirect

4 years ago

Thank you so much for the great score! The booking window doesn't stop us from delivering an excellent customer service. Yes, please! Spread the word :) Looking forward to hearing about your next adventure and organising it.

Product reviews

Date of purchase: 04/06/2022

Mr A Cornish

Feefo Verified

4 years ago

What Mr A Cornish said about FlyDirect:

Excellent service

Nuria Arocas

FlyDirect

4 years ago

We are happy that you had a great time in Majorca!

Product reviews

Date of purchase: 04/06/2022

Trusted Customer

Feefo Verified

4 years ago

Good but snacks and drink should be free due to the high cost of the flight

Very good, other than our one and a half hour delay. However, considering how much we paid for the flight we should not have had to buy our own snacks and drinks. We appreciated the flight attendant...

Nuria Arocas

FlyDirect

4 years ago

Thank you for your honest feedback. We have already passed it on our partners at BA CityFlyer in order to improve the service provided. Apart from that, we hope you had a a great time in Costa del Sol :)

Product reviews

Date of purchase: 28/05/2022

Mr B Shelton

Feefo Verified

4 years ago

What Mr B Shelton said about FlyDirect:

Would recommend 7 buy again

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. Yes, please... spread the word!

Product reviews

Date of purchase: 28/05/2022

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

MAJORCAMore reviews of this productView product websiteSee earlier comments re flight

MAJORCAMore reviews of this productView product websiteI enjoy the ease of only one flight to Majorca rather than travelling through the UK but I am finding the prices of 4 people at £2,326.00 for flight only getting quite pricey.

Hoposa PollentiaMore reviews of this productView product websiteFantastic staff, lovely location and no children.

Elba Sunset MallorcaMore reviews of this productView product websiteLovely hotel great staff thank you

MAJORCAMore reviews of this productView product websiteLove the island and so easy to get to - just 90 mins flying from jersey

Zafiro Rey Don JaimeMore reviews of this productView product websitebecause it was a good holiday and everything bar one or two minor points worked

MAJORCAMore reviews of this productView product websiteLovely island & great holiday

COSTA DEL SOLMore reviews of this productView product websiteHigh cost of flight should include snacks and drinks. Also, there was no duty free on board.

Mac Puerto Marina BeMore reviews of this productView product websiteExcellent hotel & excellent overall value

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?