How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,284 reviews

Kenny

Feefo Verified

Grouville

4 years ago

What Kenny said about FlyDirect:

Will definitely book again

Very helpful during the booking process and the direct flights are just fantastic - particularly when you see the chaos currently going on at airports in the UK

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. We are happy that you found FlyDirect useful & helpful, and that travelling direct enhanced you holiday. Please, let us know when you would like us to organise your next adventure :)

Date of purchase: 28/05/2022

Mrs C Lord

Feefo Verified

Jersey

4 years ago

What Mrs C Lord said about FlyDirect:

Direct flights are best.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. We couldn't agree more with you, travelling hassle-free & direct to the destination is the way to go!

Product reviews

Date of purchase: 28/05/2022

Mr C Ricketts

Feefo Verified

4 years ago

What Mr C Ricketts said about FlyDirect:

Direct flight was good but expensive

Expensive Flight only. No free onboard service. Delay of 90 minutes on flight back. Two hour direct flight was good.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your honest review. We are sorry that the service provided didn't live up to you expectations. We hope you enjoyed your time in Costa del Sol.

Product reviews

Date of purchase: 28/05/2022

Trusted Customer

Feefo Verified

4 years ago

We would use flydirect again, everything went smoothly from check in to pick up to our hotel in Spain and again on our return to the airport.

Nuria Arocas

FlyDirect

4 years ago

Like it should be! Thank you for your review.

Product reviews

Date of purchase: 21/05/2022

Mrs K Le brun

Feefo Verified

4 years ago

What Mrs K Le brun said about FlyDirect:

Great service from FlyDirect

Excellent service. From booking to travelling there were no problems & the flights were on time. Comfortable flight, plenty of legroom and good service from the BA crew.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review! We're happy that both your booking and travelling experiences lived up to your expectations.

Product reviews

Date of purchase: 21/05/2022

Mr S Slattery

Feefo Verified

4 years ago

What Mr S Slattery said about FlyDirect:

Staff were exceptional. Very welcoming and helpful.

Staff were exceptional. Very welcoming and helpful. Both the ground and air crew. My father needed assistance and they couldn't do enough for him.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your lovely review :) This is what we love to hear: happy clients!

Product reviews

Date of purchase: 21/05/2022

Trusted Customer

Feefo Verified

4 years ago

Efficient and replied to all my queries immediately. Whole trip went smoothly.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. We're happy you found our services helpful & effective. We're so happy you had a good time in beautiful Costa del Sol.

Product reviews

Date of purchase: 14/05/2022

Mr R Woodhouse

Feefo Verified

Jersey

4 years ago

What Mr R Woodhouse said about FlyDirect:

Enjoyed a great holiday.

Super hotel, staff really good, room excellent, Thalasee food excellent, main dining room food was OK. Swimming pools super but BEACH was dreadful.....like a stone quarry floor.Hh10

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback, we've already passed it on our partner :)

Product reviews

Date of purchase: 14/05/2022

Trusted Customer

Feefo Verified

4 years ago

Flying direct is much more convenient. More time at your chosen destination

Service was very good, helpful staff.

Nuria Arocas

FlyDirect

4 years ago

Agreed! Flying direct means to spend more time at your destination, but also to travel hassle-free. We're happy that you found our services useful & helpful, and that you had a great time in Costa del Sol :) Thank you for your lovely feedback!

Product reviews

Date of purchase: 14/05/2022

Mr M Chambers

Feefo Verified

Jersey

4 years ago

What Mr M Chambers said about FlyDirect:

Prompt and pain free flight

We took a return flight to Spain with Fly Direct from Jersey, the flight left on time from both sides, the service on board was excellent and we were disembarked both sides promptly and without any...

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review. Happy customers, happy team!

Product reviews

Date of purchase: 14/05/2022

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

COSTA DEL SOLMore reviews of this productView product websiteDirect is best just 2 hours 40 mins.

COSTA DEL SOLMore reviews of this productView product websiteEasy to book online. Expensive for what it was.

IPV Palace & SpaMore reviews of this productView product websiteComfortable bedrooms well maintained during our stay. Excellent breakfast, evening meal not great choice food served warm / cool. Hotel staff very friendly. Good location.

COSTA DEL SOLMore reviews of this productView product websiteFlights on time, comfortable plane and good service from crew

COSTA DEL SOLMore reviews of this productView product websiteGood value for money and direct flights from the Channel Islands

Gran Hotel GuadalpinMore reviews of this productView product websiteEverything was good. Would have liked tea and coffee in the bedroom but perhaps that us not a Spanish thing.

H10 ESTEPONA PALACEMore reviews of this productView product websitePlease see previous comments.

Marbella AtalayaMore reviews of this productView product websiteIt was good value for money. The hotel facilities provided all that we needed and the staff were very helpful and friendly.

COSTA DEL SOLMore reviews of this productView product websiteCosta del Sol is one of the best holidays we have had and we have been on a few! We only used Fly Direct for the flights and choose to stay about 10km outside of the "Brits and French" popular...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?