Speedy Service with obtaining a quote. Helpful & competent staff to answer queries relating to quote.
Fills a niche in the msrket.
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NICOLA
Feefo Verified
3 years ago
What NICOLA said about Flex Insurance:
quick - efficient and friendly
Would use again. Staff were friendly and very helpful. Answered all questions I had and I felt like I was making a decision based on information that was explained in more easy to understand...
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AA
Aaron
Feefo Verified
Nowra
3 years ago
What Aaron said about Flex Insurance:
Good price , good service
They were the cheapest provider I could find and they offered exactly what I needed.
Elissa Huges was a great help on the phone and went above and beyond to provide me with the information that I...
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Susan
Feefo Verified
3 years ago
What Susan said about Flex Insurance:
Very satisified
Very prompt with quote requests
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Trusted Customer
Feefo Verified
4 years ago
A response to my question would have been expected.
Vicki
Flex Insurance
3 years ago
Hi
So that I can follow up, could you please
•Forward a copy of the email to sales@chu.com.au marked to my attention, or
•Provide a quote number / policy number, or
•Advise what was in the subject field of your email
Regards
Vicki
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Trusted Customer
Feefo Verified
4 years ago
No one contacted me at all to review
Contact us to tell us more about your product or why we should review and what we should review.
Vicki
Flex Insurance
4 years ago
Hi
Thank you for taking the time to provide your feedback. As CHU is continuously looking at making improvements to our website, documents, service levels etc are you able to specify what your experience was in relation to?
Regards
Vicki
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MA
Mariah
Feefo Verified
4 years ago
What Mariah said about Flex Insurance:
Great service
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Trusted Customer
Feefo Verified
4 years ago
I found the CHU website very frustrating. Sections that indicate optional choices did not seem to allow this. Site kept freezing and auto filling sections where variable responses seem to be...
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Rachelle
Flex Insurance
4 years ago
Thank you for your feedback. We have taken your feedback about the Flex application form (that you gave us via phone) and are currently making some changes. We appreciate it to help improve what we do.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
