Great customer support, but website needs a bug fix
I encountered a frustrating technical issue where I couldn’t edit my details on the quote summary page. After attempting the update, the page threw errors and completely locked me out of my session.
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Miche
Flex Insurance
2 hours ago
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Flex Insurance
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LI
Linda
Feefo Verified
AUS
6 days ago
What Linda said about Flex Insurance:
Thank you!
They were more than happy to help us with a strata insurance issue which was an oversight on the owner's behalf. No judgement - just 'let us help you set this right'. Very happy!
Miche
Flex Insurance
2 hours ago
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Flex Insurance
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Danielle
Feefo Verified
AUS
12 days ago
What Danielle said about Flex Insurance:
Excellent customer service and insurance that is relevant to our needs
Friendly and informative customer service. All questions were answered and information provided to me promptly. I highly recommend this insurance company.
Miche
Flex Insurance
8 days ago
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Flex Insurance
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Keith
Feefo Verified
AUS
22 days ago
What Keith said about Flex Insurance:
Like the online options to tailor the cover to suit the plan, not paying for unnecessary cover for items not relevant. Premiums still a bit high for small villas with no common areas.
Miche
Flex Insurance
22 days ago
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Flex Insurance
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Trusted Customer
Feefo Verified
25 days ago
Quick and easy
Clear, precise information and easy to purchase the insurance. Found the agent asking question to be clear and had good English skills.
Miche
Flex Insurance
22 days ago
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Flex Insurance
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Trusted Customer
Feefo Verified
1 month ago
Responsive and adaptable
Responsive and adaptable to my circumstances. Also provided a real insurance alternative.
Miche
Flex Insurance
28 days ago
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Flex Insurance
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Johannes
Feefo Verified
AUS
1 month ago
What Johannes said about Flex Insurance:
quick response to my emails
Miche
Flex Insurance
28 days ago
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Flex Insurance
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Trusted Customer
Feefo Verified
1 month ago
Miche
Flex Insurance
1 month ago
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Flex Insurance
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MA
Mark
Feefo Verified
AUS
1 month ago
What Mark said about Flex Insurance:
Great value
Great. A lot cheaper than the other insurers!!
Miche
Flex Insurance
1 month ago
Good Morning
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Flex Insurance
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Glyn
Feefo Verified
AUS
1 month ago
What Glyn said about Flex Insurance:
Review 1
application for quotes was easy and straightforward ... quotes were available very quickly ...information set out wel ...l easy to read and understand..
Miche
Flex Insurance
1 month ago
Good Morning
Thank you for your rating and feedback. This is greatly appreciated.
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Flex Insurance
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
