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Flex Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/flex-insurance | Feefo

Displaying all 201 reviews

Trusted Customer

5 days ago

Date of purchase: 04/07/2025

The service was easy to navigate and quick to answer any questions. It was also cheaper than other companies.

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Veronica

Mildura Vic.

21 days ago

Date of purchase: 11/06/2025

What Veronica said about Flex Insurance:

Easy Easy.

Love it, no nonsense service. Plain English format and easy to fill out.

Miche

Flex Insurance

14 days ago

Good Morning Thank you for your feedback and rating. It is greatly appreciated. Regards Flex Insurance

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Trusted Customer

1 month ago

Date of purchase: 10/06/2025

Nice alternative to the usual insurance giants

Great interactive website and overall experience

Miche

Flex Insurance

28 days ago

Good Morning Thank you for your feedback and rating. It is greatly appreciated. Regards Flex Insurance

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Martin

Adelaide

1 month ago

Date of purchase: 07/06/2025

What Martin said about Flex Insurance:

Staff member was knowledgeable and friendly

Miche

Flex Insurance

1 month ago

Good Morning Thank you for your feedback and rating. It is greatly appreciated. Regards Flex Insurance

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Angelo

melbourne

1 month ago

Date of purchase: 22/05/2025

What Angelo said about Flex Insurance:

Efficiency and clarity

Provided great clarity and assistance , very promptly by both email and phone, answered my questions quickly and clearly. knew their product well.

Miche

Flex Insurance

1 month ago

Good Morning Thank you for your feedback and rating. It is greatly appreciated. Regards Flex Insurance

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Trusted Customer

2 months ago

Date of purchase: 07/05/2025

Miche

Flex Insurance

2 months ago

Good Morning Thank you for your rating. It is greatly appreciated. Regards Flex Insurance

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Keith

Mornington, Vic

2 months ago

Date of purchase: 04/05/2025

What Keith said about Flex Insurance:

A very professional team presenting a very good looking product

professional approach from every team member that I spoke with. Very prompt online delivery of required documents, and excellent follow up.

Miche

Flex Insurance

2 months ago

Good Morning Thank you for your feedback and rating. It is greatly appreciated. Regards Flex Insurance

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Trusted Customer

2 months ago

Date of purchase: 14/04/2025

Overall serviced received was good. However, when asked for a hard copy of the PDS I was referred to the on-line copy as the company does not supply hard copies. Too bad if you are not computer...

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Miche

Flex Insurance

2 months ago

Good Morning Thank you for your feedback and rating. My apologies for your experience but unfortunately, Flex Insurance is an electronic company and we do not provide any paper documentation. Regards Flex Insurance

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Trusted Customer

2 months ago

Date of purchase: 15/04/2025

Expensive

We end up paying for. Things we don't need such as loss of income on flood and in crease in excess should reduce premium

Miche

Flex Insurance

2 months ago

Good Morning We are sorry to hear you feel this way. Your feedback has been noted. If you would like a review of the policy, please contact Flex via phone or email. Regards Miche Engel

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John

Moama NSW

3 months ago

Date of purchase: 02/04/2025