Good value, easy to obtain quote and pay for policy
Good value for money. Website easy to use. Nothing negative about the experience.
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding the value, website and your experience.
Have a nice evening.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
Everyone was great
Very helpful and patient with older person every one I spoke to was courteous and replied very quickly everyone was great
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding our team's service.
Have a nice afternoon.
Kind regards,Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
The manner of the lady I spoke to, she was a happy person, very helpful and really friendly, so it was a good experience. Hopefully if we ever have to do a claim, that would also be a good...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
Loving reading this regarding our team member.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
Very effective and helpful , with great pricing and go out of their way to your every question
Cheers and thanks
JP
Brett
Flex Insurance
2 years ago
Hi JP,
Thank you for your feedback regarding going above and beyond from our team.
Kind regards,
Brett Power
Direct Portfolio Support
0
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LI
Lisa
Feefo Verified
Benowa
2 years ago
What Lisa said about Flex Insurance:
Very speedy. Everyone I spoke with were super helpful and really easy to speak to.
Brett
Flex Insurance
2 years ago
Hi Lisa,
Thank you for your feedback.
It is great to read this regarding Prakash and Seonag.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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VI
Vicki
Feefo Verified
2 years ago
What Vicki said about Flex Insurance:
Your staff really know there stuff. Very happy
Brett
Flex Insurance
2 years ago
Hi Vicki,
Thank you for your feedback.
It is great to read this and I will shared this with our team leader regarding the service and training.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
Exemplary service.
Were I still active in business I would be headhunting Mia Wilson faster than you guys could say 'See ya'! She is exceptional in her role and an outstanding representative for your...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
This is so nice but we would not like you to head hunt her. Would love to keep our team leader. I have definitely shared this with her manager and thank you again for your feedback.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
Excellent flexible insurance on-line.
Professional, flexible and helpful service. Automated online optioning could be more comprehensive to eliminate follow up queries. However, follow up queries/requests were attended promptly to tailor...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
It is great to receive this regarding our service, the follow ups that our team do and to have information on improvements that we can make.
I will investigate this.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
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SD
Saleh Diab
Feefo Verified
Sussex Inlet
2 years ago
What Saleh Diab said about Flex Insurance:
Charlotte Sadler - Excellent Customer Service & Care
Charlotte Sadler from the claims team was most helpful. She took the time to understand our circumstance and tailor a dedicated solution that included fast tracking the assessment, organising a 3rd...
Read more
Brett
Flex Insurance
2 years ago
Hi,
Thank you for your feedback.
It is great to read this regarding our Claims Consultant, I have shared this with her manager.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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DO
Don
Feefo Verified
NOOSAVILLE
2 years ago
What Don said about Flex Insurance:
Hassle Free
Very efficient compared to other insurers
Brett
Flex Insurance
2 years ago
Hi Don,
Thank you for your feedback regarding the efficiency.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
