My father passed away and Seonag Richardson was nothing short of amazing. I was so impressed with her understanding, personalised manner and effort to make things as simple as she could for me. I...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
This was shared amongst the whole company and at meetings. Seonag has received a glowing amount of congratulations and well deserved too.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
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Trusted Customer
Feefo Verified
2 years ago
Brett was informative and helpful
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding my service.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
Pleased with the better value coverage
First time using so do not have any history to rate
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
Great to hear regarding the value and understand the way you have scored this. I am sure in the future, this will become a higher rating.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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LA
layvanh
Feefo Verified
2 years ago
What layvanh said about Flex Insurance:
EXPLAIN TO ALL INFORMATION
Brett
Flex Insurance
2 years ago
Hi Iayvanh,
Thank you for your feedback.
It was a pleasure to help you.
Kind regards,Brett Power
Direct Portfolio Support
0
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TT
THE SECRETARY - Trevor
Feefo Verified
Brighton East 3187
2 years ago
What THE SECRETARY - Trevor said about Flex Insurance:
Good sound help . Ease of dealing with your staff member
Professional assistance when arranging quote
Brett
Flex Insurance
2 years ago
Hi Trevor,
Thank you for your feedback.
It was a pleasure to assist you.
Have a nice Christmas break.
Kind regards,
Brett Power
Direct Portfolio Support
0
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PA
Paul
Feefo Verified
2 years ago
What Paul said about Flex Insurance:
Easy to deal with and informative infographic
Easy to deal with and staff proactively reached out to assist with quote through to placing policy inforce. Loved the infographic that clearly explained what is covered under strata policy and what...
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Brett
Flex Insurance
2 years ago
Hi Paul,
Thank you for your feedback.
Loving reading this regarding many aspects.
Have a nice Christmas break.
Kind regards,
Brett Power
Direct Portfolio Support
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TR
Trevor
Feefo Verified
2 years ago
What Trevor said about Flex Insurance:
Having flex in the policy is great, service was prompt and fine on the phone. The only concern is we never received the options documents we discussed with Kash. He sent the same thing twice so we...
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Brett
Flex Insurance
2 years ago
Hi Trevor,
Thank you for your feedback.
I have sent through an email explaining this for you. Sorry again regarding this.
Looking forward to assisting.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
2 years ago
Easy to get quotes
Best price for strata insurance, easy to get quotes online
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding our quote system and pricing.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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BR
BRAD
Feefo Verified
Brisbane
2 years ago
What BRAD said about Flex Insurance:
Seriously now...
Seonag was excellent. I love her accent and want to have a drink with her!
Brett
Flex Insurance
2 years ago
HI Brad,
Thank you for your feedback.
Well lucky she does like a beverage or two.
I will share this with her.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio
0
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Trusted Customer
Feefo Verified
2 years ago
Extremely helpful service provided
The lady on the phone that talked me through my quote was very patient and helpful. I would definitely recommend Flex insurance to family and friends.
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback and recommendation.
It is great to read this regarding our team member.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
