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Fischer Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fischer-future-heat-uk-ltd | Feefo

Displaying all 3,677 reviews

Trusted Customer

7 years ago

Date of purchase: 18/12/2014

I had the heating installed in early 2015. This is my third winter with the heating system. I am very happy with it. The heaters are much admired by visitors to the flat. I have only had to contact...

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Lucy

Fischer

7 years ago

Good morning and thank you for taking the time to share your feedback.

It's great to know that you've been pleased with the Fischer heaters installed in your home and that when you've needed us we've been able to get you back up and running in no time at all.

Our aftercare is always ongoing so should you have any queries in the future, please do not hesitate to get in touch with us here in the office and our Customer Care Team will be happy to answer any questions you might have,

Thank you for choosing Fischer to heat your home!

The Team - Fischer Future Heat UK Ltd.

Mr & Mrs Lloyd

7 years ago

Date of purchase: 25/09/2014

What Mr & Mrs Lloyd said about Fischer:

They came at the promised time and were very clean and organised woerk

Lucy

Fischer

7 years ago

Good afternoon Mr & Mrs Lloyd and thank you for your 5 star review!

We're so pleased to hear that you were impressed with the work carried on the day of your installation and we hope that you've been happy with the performance and efficiency of your Fischer heater.

Should you have any questions or queries, our Customer Care Team are here to help so please do not hesitate to get in touch with us here in the office on 0116 242 5533.

Thank you for choosing Fischer for your home.

The Team - Fischer Future Heat UK Ltd.

Jo Graham

Kent

7 years ago

Date of purchase: 31/05/2016

What Jo Graham said about Fischer:

Great service with extremely quick installation. Great to feel instant warmth at the turn of a dial.

Lucy

Fischer

7 years ago

Good morning Jo and thank you for your 5 star review!

We're delighted to know that you have been impressed with the service you have received and the performance of your Fischer heaters in the time since your installation.

Should you have any questions in the future, our Customer Care Team will be happy to help you so please make contact with us here in the office.

Thank you for choosing Fischer to heat your home and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd.

Mr C Forrest

7 years ago

Date of purchase: 27/10/2014

What Mr C Forrest said about Fischer:

Efficient service and well made product that performs reliably.

Lucy

Fischer

7 years ago

Good morning Mr Forrest and happy New Year!

We're pleased to know that you were impressed with the service you received during your journey with us and that you have found your Fischer heater to be reliable. We hope you have really noticed the difference to the comfort levels in your home.

Our Customer Care Team are here to help should you have any questions so please get in touch with us here in the office on 0116 242 5533 should you need any assistance.

Thank you for choosing Fischer to heat your home!

The Team - Fischer Future Heat UK Ltd.

Mr Harte

7 years ago

Date of purchase: 28/10/2014

What Mr Harte said about Fischer:

We had 7 heaters in all installed in 3 of our holiday cottages one of which was fixed to the wall and became detached and unfortunately fell on one of our holiday guests and damaged her leg she spent...

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Lucy

Fischer

7 years ago

Good morning Mr Harte and thank you for your feedback.

As we're sure you can appreciate, after installation, we cannot ensure that the heater itself has not been subjected to any kind of additional weight or pressure, therefore this does not come under the terms of the guarantee.

We have sent out some copies of our step - by - step guide to the everyday use of the heaters for you and your guests which we hope will help, however if you have any questions at all, our Customer Care Team are happy to help so please get in touch with us here in the office should you need any assistance.

Thank you for choosing Fischer and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd

Chris Elliott

7 years ago

Date of purchase: 17/08/2014

What Chris Elliott said about Fischer:

It is fully controllable thus it is off at when the sun is full in the room even during the winter period. Before the old storage heater meant that the patio door haad to be opened than the room was...

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Lucy

Fischer

7 years ago

Good morning Chris and thanks for your review!

It's great to know that you've really felt the benefits since having your Fischer heaters installed. As each heater is controlled individually you can heat each room to your specifications, ensuring that you are always in full control of the heat in your home.

We always aim to provide excellent customer service so should you need any assistance in the future, our Customer Care Team are here to help Monday - Friday 8.30am - 5.30pm and from 9am - 2pm on Saturdays.

Thank you for choosing Fischer to heat your home and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd.

Mr Heslop

7 years ago

Date of purchase: 03/07/2014

What Mr Heslop said about Fischer:

Clean, modern & economical.

Very informative. No pressure sales pitch.

Lucy

Fischer

7 years ago

Good morning Mr Heslop - Thanks for your feedback.

We're glad to hear that you found our Heating Engineer to be helpful and informative during your free home survey.

We hope that you have found your Fischer heaters to make a real difference to your home and that you've been kept warm and comfortable in the years since your installation.

Our Customer Care Team are here to help should you have any questions in the future so don't hesitate to get in touch with us here in the office on 0116 242 5533.

Thank you for choosing Fischer to heat your home and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd.

Trusted Customer

7 years ago

Date of purchase: 21/01/2014

I would recommend you, have found the radiator quick to heat up and efficient.The only problem I have is the instructional manual which I find very complicated when I want different days and times.

Lucy

Fischer

7 years ago

Good morning and thank you for your 5 star review!

We're so pleased to know that you have been impressed with the performance of your Fischer heater and that you have really noticed the difference in your home.

We have sent you a simple step - by - step guide to the every day running of your heater and thermostat which we hope will help but if you ever have any questions you're always welcome to call us here in the office where our Customer Care Team will be happy to help you.

Thank you for choosing Fischer to heat your home!

Wishing you a very merry Christmas.

The Team - Fischer Future Heat UK Ltd

Mr Malcolm Ratcliffe

Loughborough

7 years ago

Date of purchase: 19/06/2017

What Mr Malcolm Ratcliffe said about Fischer:

Excellent service from beginning to end. Thank you.

Excellent service, from initial visit by your representative, the intermediate liason from factory, to the agreed installation by your 2 engineers who did a first class job. I was a little...

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Lucy

Fischer

7 years ago

Good afternoon Mr Ratcliffe and thank you for your 5 star review!

It's great to know that you have been impressed with the performance of your Fischer heaters so far. We're confident that you will be kept warm and cosy as the festive season continues and we pass into the new year.

We always aim to provide excellent customer service and are happy to hear that on this occasion you have been well looked after every step of the way.

If you ever have any questions in the future our Customer Care Team will be happy to help you so, please do not hesitate to get in touch with us here in the office on 0116 242 5533.

Thank you for choosing Fischer to heat your home.

Wishing you a very merry Christmas!

The Team - Fischer Future Heat UK Ltd

Helen Franks

7 years ago

Date of purchase: 18/11/2014

What Helen Franks said about Fischer:

Excellent product, excellent pre sales and excellent installation service

I had one heater installed from Fischer some time ago and decided to replace a further 3 heaters. From the sales person attending my house through to installation was a very smooth service and I had...

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Lucy

Fischer

7 years ago

Good morning Helen and thank you for your 5 star review!

We're delighted to know that your Fischer heaters have made a real difference to your home and that you have really enjoyed the benefits of having full control over your heating.

It's great to hear that you were impressed with our team on the day of installation and that they made sure you were confident in using the system before leaving the property.

Should you ever need any help in the future, our Customer Care Team will be happy to help so please do not hesitate to get in touch with us here in the office.

Thank you for choosing Fischer to heat your home and we wish you a very merry Christmas.

The Team - Fischer Future Heat UK Ltd.

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About Fischer

100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.

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01162425533

Fischer Future Heat UK Ltd, 22 Westwood Park Trading Estate, London, Greater London, W3 0TH, United Kingdom