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Feefo Reviews

https://www.feefo.com
Rated
Exceptional

Reviews matter. Feefo verified reviews matter more.

Service
4.9
/5

5

4

3

2

1

59

2

0

0

1

62

ratings over the past year

Displaying all 3,329 reviews
Trusted Customer
2 months ago
Date of purchase: 14/05/2025
In the short period we have been using Feefo, we are fully satisfied with our experience so far. Our onboarding was very helpful and informative. We find the system easy to use, and all staff are...

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Trusted Customer
2 months ago
Date of purchase: 15/05/2025
Fast Responsive Support
Fast Responsive Support - Request Actioned Within 30 Minutes - Perfect
2
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FC
Feefo Customer
2 months ago
Date of purchase: 07/05/2025
What Feefo Customer said about Feefo:
Louise and Janet are doing a lot of handholding to get us up and running with Feefo but everything is going well and we've already received our first (very positive) reviews.
1
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Trusted Customer
2 months ago
Date of purchase: 07/05/2025
Excellent and the team always there for me to help.
1
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Trusted Customer
2 months ago
Date of purchase: 30/04/2025
Great support!
Amazing service from Nikolett, helped sort my issue with the upload of sales that failed. Thank you!
4
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FC
Feefo Customer
London
2 months ago
Date of purchase: 29/04/2025
What Feefo Customer said about Feefo:
Very helpful!
Dee is very knowledgeable and helpful.
2
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Trusted Customer
2 months ago
Date of purchase: 29/04/2025
I wish the issue with switching my MFA to a new device had been able to be resolved by myself rather than needing to reach out to support after the chat bot on the website could not help me. Dee, the...

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KK
Kcp.kcp
Chippenham
2 months ago
Date of purchase: 25/04/2025
What Kcp.kcp said about Feefo:
Superb service
Quick response.
1
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FC
Feefo Customer
2 months ago
Date of purchase: 22/04/2025
What Feefo Customer said about Feefo:
Prompt and Professional Customer Service
Helpful and responsive customer support.
1
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PE
Pete
Newcastle
3 months ago
Date of purchase: 17/04/2025
What Pete said about Feefo:
Very quick and responsive.
I had an issue with a customer leaving a 1 star rating but a glowing review (clearly a mistake!). Feefo support responded really quickly and sorted it contacting the customer straight away.
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.
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Feefo Barn, Heath Farm, Heath Road East, Petersfield, Hampshire, GU31 4HT, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.