Worst booking experience - they flipped my SURNAME and GIVEN NAME!
Extremely poor experience. Ridiculous client service.
I booked a flight ticket on the website, it asked for SURNAME, then GIVEN NAME. I inputted my name accordingly. Soon later, I got the eticket...
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Trusted Customer
2 years ago
Well done!
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Trusted Customer
2 years ago
nice
polite and can be more flexible when dealing with customer
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Trusted Customer
2 years ago
Poor (expedia.jp) booking. No modification can be done in the webpag
Add back the link “modify / cancel trip”. Like other OTA. So user unfriendly
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William Siu
Hong Kong, SAR of China
2 years ago
What William Siu said about Expedia HK:
Can always find good selections at competitive prices & bookings effective
Reliable, Efficient & Helpful
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Chun Hong Ng
HOng Kong
2 years ago
What Chun Hong Ng said about Expedia HK:
need improve
Filter function not effective
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SL
Suk Ha Lau
2 years ago
What Suk Ha Lau said about Expedia HK:
In fact there is no visable services, the ranking is all about the offers
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
