How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia HK Reviews

https://www.expedia.com.hk/?brandcid=HK.FEEFO.HEADER

Rated

Excellent

Service

4

/5

5

4

3

2

1

79

49

27

7

11

173

ratings over the past year

Displaying all 3,569 reviews

Trusted Customer

5 years ago

Date of purchase: 14/10/2019

It’s easy to find my favourite hotel based on the details, such as location, reviews...etc

0

See full customer review

FL

Frankie Lau

5 years ago

Date of purchase: 13/10/2019

What Frankie Lau said about Expedia HK:

方便好用

平過其他網站，用積分較容易

0

See full customer review

Trusted Customer

5 years ago

Date of purchase: 13/10/2019

機票和酒店價格便宜，介紹的酒店環境不錯

0

See full customer review

Trusted Customer

5 years ago

Date of purchase: 13/10/2019

機票加酒店

買了酒店不能添加機票

0

See full customer review

Trusted Customer

5 years ago

Date of purchase: 13/10/2019

easy to navigate and understand but can be improved with better pricing and also the clearer indications with or without expedia points

0

See full customer review

EV

Eva

5 years ago

Date of purchase: 13/10/2019

What Eva said about Expedia HK:

Great experience with expedia

Great promotions and variety of choices to choose from Super quick booking confirmation and hassle free procedure

0

See full customer review

Trusted Customer

5 years ago

Date of purchase: 13/10/2019

有用並親切

方便，容易找到所需的機票同酒店資料。曾經有突發事件而不能繼續行程，但Expedia 的人員也很盡力提供協助。

0

See full customer review

Trusted Customer

5 years ago

Date of purchase: 13/10/2019

Jhanvi - the customer support officer was very friendly and efficient

Easy navigation

0

See full customer review

BF

Belinda Flanders

5 years ago

Date of purchase: 13/10/2019

What Belinda Flanders said about Expedia HK:

Solid products and service.

Cheaper than all other online travel agents. Trustworthy. Can't believed a company has survived so long through the early days when you couldn't trust the online travel world. Well done.

0

See full customer review

Not received a review invite?

About Expedia HK

Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent

Read all

020 3564 3904

The Angel Building, London, Greater London, EC1V4EX, United Kingdom